Kay Frederick

Amazing customer service and the staff is very friendly, professional and helpful. Highly recommended this team to everyone. professional and helpful. Highly recommended this team to everyone. More

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Professional staff who go above and beyond to accommodate their clients. I had a very good experience. their clients. I had a very good experience. More

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Everyone there is really kind there and do their best answering questions and getting whatever you need done! answering questions and getting whatever you need done! More

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Service is impeccable. Convenient, friendly, and accommodating. Staff is top-notch and communicates clearly about service that is crucial versus suggested or upcoming. Not Convenient, friendly, and accommodating. Staff is top-notch and communicates clearly about service that is crucial versus suggested or upcoming. Not misleading nor do they pressure. More

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Great service and patience! Good price and great APR offers. Answered all questions after sales. Highly recommended! Good price and great APR offers. Answered all questions after sales. Highly recommended! More

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Called about a recall on a sensor Told take 2 days to get parts in to dealership so she scheduled me on 3 rd day. However the sensor part did not come in and she did not call to tell me so had to borrow get parts in to dealership so she scheduled me on 3 rd day. However the sensor part did not come in and she did not call to tell me so had to borrow a car much longer than I should have had she called and told me part did not come More

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I had an excellent experience at Acura Lehigh Valley. The team was very professional and easy to work with. I didn't feel pressured in any way. I would highly recommend their service. The team was very professional and easy to work with. I didn't feel pressured in any way. I would highly recommend their service. More

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They were Pleasant and professional. They also were very responsive to their customer via email or phone or text. They also were very responsive to their customer via email or phone or text. More

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Excellent service. They were very punctual today and kept me updated on the status of my vehicle. Would highly recommend They were very punctual today and kept me updated on the status of my vehicle. Would highly recommend More

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I’ve been a customer of Lehigh Valley Acura for 12 years. They have been a trusted and great dealership to rely on. I want to give a “Thank You” shoutout to Kay Frederick (sales) and Mark Jungblut (service They have been a trusted and great dealership to rely on. I want to give a “Thank You” shoutout to Kay Frederick (sales) and Mark Jungblut (service) for their attention to details and customer satisfaction. I also want to commend Kay Frederick for a smooth and pleasant buying experience, as I just concluded purchasing my new 2025 Acura MDX Advance. She truly knows her Acura cars. And "Thanks" also goes to Mattew Jones for his guidance in completing my financing needs. Great job to the team. More

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