Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan | Page 4

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
194 Reviews
5.0

194 Reviews

Write a Review

194 Reviews of Kim Kelly Lujan

October 10, 2024

Dealership Rating
Employee Rating

Kim always provides great service. Everyone at the dealership are always nice and take care of us. More

by fabian.vasquez41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star rating! We look forward to serving you again in the future.

September 30, 2024

Dealership Rating
Employee Rating

Always professional and no pressure! Facility is clean and beautiful! Everyone is so nice! I have purchased many cars from this dealership and referred my family and friends! I won’t More

by mikemonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased to see your 5-star review! If you ever need anything, we’re just a call away.

September 28, 2024

Dealership Rating
Employee Rating

They have a huge car selection. Very helpful and nice employees. Quick and easy transaction. They made me feel like a part of Honda family from the start. Got the car I wanted and l More

by jadcanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris from finance department

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We look forward to serving you again soon.

September 20, 2024

Dealership Rating
Employee Rating

I was given very good service by Kim Kelly Lujan. She quoted me an out the door price and it didn't go up. More

by nealedavis72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 23, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience! Please don’t hesitate to contact us if you need anything.

September 15, 2024

Dealership Rating
Employee Rating

Kimberly Kelly Lujan and Amir Fanous are professionals. Kimberly provided photos of car and provided information regarding car. Amir processed paperwork in timely manner. More

by dvmares1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amir Fanous

Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to see your 5-star review! Let us know if there’s anything more we can do for you.

September 12, 2024

Dealership Rating
Employee Rating

Fast and easy, honored AAA advertising, good people. Sales lady actually answered the phone on her personal phone and at her house at after 9:00pm. More

by staytonpower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2024

Norm Reeves Honda Superstore Cerritos responded

We're here to go the extra mile for customers like yourself! Thanks for repaying us with this awesome review!

September 11, 2024

Dealership Rating
Employee Rating

Great customer service. Kim Kelly the best salesperson. Friendly staff this is my 3rd Honda with Kim Kelly she's the best of the BEST. I am super happy with financing the Pi More

by nicolebernice5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Porter

Sep 12, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We’re always here to assist you, so feel free to come by anytime.

September 09, 2024

Dealership Rating
Employee Rating

Kim was very nice and helpful. She went above and beyond to answer questions and help me with the process. More

by amparo_paiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave a 5-star rating! We hope to continue providing you with excellent service.

September 08, 2024

Dealership Rating
Employee Rating

Kim Kelly is amazing! This is my 4th purchase with with Kim's assist, she's always attentive and helpful! Purchased a CR-V, last 3 other cars have been leases. This will t More

by mgodinez66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian, financial dept

Sep 09, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star feedback! We're thrilled to have earned it and can't wait to serve you again in the future.

September 08, 2024

Dealership Rating
Employee Rating

Kim Kelly provided excellent service throughout the entire experience of buying my car. She was thorough, patient, responsive, and friendly. I am in love with my new car and will be recommending her to More

by hannah.june290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Murat Tiryaki

Sep 09, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic 5 stars! We're always here to help, so feel free to stop by or give us a call anytime.

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