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Kim DeVries
Kim DeVries at Family Hyundai

Kim DeVries

Customer Care Specialist

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
43 Reviews
4.5

43 Reviews

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43 Reviews of Kim DeVries

June 11, 2025

Dealership Rating
Employee Rating

Personable, efficient, reliable, family oriented, fair, welcoming, willingness to help, knowledgeable, offers concern, dependable, trustworthy! More

by ROSALIND_EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Courtney Mearns, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo , Giovanni

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Jun 11, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2025

Dealership Rating
Employee Rating

My last service was a oil change and oil was all over my engine bay More

by JACK_FLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri, Courtney Mearns, Bob Ross, Jason Lechowicz, Toni Ivanovic, Michael Kratschmer, Maverick Watson, Robbie Watson

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Jun 06, 2025

Family Hyundai responded

Jack, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 30, 2025

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Employee Rating

The finance manager, Mike, doesn’t take no for an answer. When you call the dealership, they do not leave messages for the people you’ve called. I had explain myself over and over to 3 different people in More

by HMSWIM24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Holder

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Jun 04, 2025

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 26, 2025

Dealership Rating
Employee Rating

The staff of Family Hyundai worked diligently with me on my purchase and got me exactly what I wanted! I am happy with my purchase. More

by FOURPLUSME2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder, Scott Lupo

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May 26, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 21, 2025

Dealership Rating
Employee Rating

Buying my new car at Family Hyundai was a great experience! Staff was excellent both friendly and professional people! More

by SUZANNE.RIZZO63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Palomares , Mike from finance

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Apr 21, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2025

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Employee Rating

Easy to communicate with and quick replies. Easy scheduling for maintenance. Very friendly staff and clean facility. More

by AMANDAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Lechowicz, Jose Palomares

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Mar 24, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 07, 2025

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Employee Rating

Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Courtney Mearns, Bob Ross, TJ Schmitt, Michael Kratschmer, Mike Majors, Robbie Watson

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Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 01, 2025

Dealership Rating
Employee Rating

They took their time to work on the best option for me and explained everything thoroughly. More

by NADYASCOTT20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Scott Lupo

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Jan 02, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 20, 2024

Dealership Rating
Employee Rating

I had my first oil change on my new vehicle. The service team was friendly and efficient. My sales person, Jose is extremely helpful and always makes sure my questions are answered and goes the More

by KIMR091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors, Jose Palomares

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Dec 22, 2024

Family Hyundai responded

Thanks for sharing about your experience with Jose here at Family Hyundai. We appreciate your business and hope to see you again soon!

August 29, 2024

Dealership Rating
Employee Rating

Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona More

by POSENGEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Jerry Lacy, Colin Simmons, Jaclyn Bobbitt, Toni Ivanovic, Michael Kratschmer, Scott Lupo, Robbie Watson , Marc Dabaco

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Aug 29, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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