51 Reviews
Write a Review51 Reviews of Kim Boutell
May 16, 2026
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More
Other Employees Tagged: Tony Black, Paul Wilson, Frank Kelly, Crystal Barber, Denise Baker, Ian Tillman, Ariel Albores, Jasmine Current, Rachel Greathouse
May 15, 2026
Got nothing good to say. Need to work on there customer service. When a person pulled up,they should not have to wait and hook there hornet to get service. Disappointed from Need to work on there customer service. When a person pulled up,they should not have to wait and hook there hornet to get service. Disappointed from the start. Just went down hill from there. More
Other Employees Tagged: Kim Boutell
May 12, 2026
Extremely helpful I was in a bad situation. She got me in there as fast as she could. The staff was very helpful. Very patient people. They were very busy that day and I was surprised that I wa She got me in there as fast as she could. The staff was very helpful. Very patient people. They were very busy that day and I was surprised that I was able to get in and get out of there when I did More
Other Employees Tagged: Kim Boutell
May 07, 2026
I received excellent customer service from mechanical services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait time on my part. More
Other Employees Tagged: Denise Baker, Sean Mangan, Ariel Albores
May 07, 2026
Had a scheduled appointment that I left work early to get to, I waited over an hour for them to check me in and was there over 4 hours and all they did was test and quick charge my battery and replaced an ex to, I waited over an hour for them to check me in and was there over 4 hours and all they did was test and quick charge my battery and replaced an exterior temp sensor that still doesn't work correctly. The whole dealership, especially the waiting area smelled of exhaust fumes, because the garage area was not vented correctly and they left cars running within the closed garage doors. Smell was horrible and my throat hurt. Won't go there for service ever again! More
May 02, 2026
The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. knowledgeable and very polite and courteous. More
Other Employees Tagged: Denise Baker, Ian Tillman, Ariel Albores, Lisa Leclair
April 30, 2026
I would personally like to thank Kim for her efforts in keeping me a happy customer with Jeep Products, she went above and beyond to ensure the proper repairs were made prior to my vehicle going out of war keeping me a happy customer with Jeep Products, she went above and beyond to ensure the proper repairs were made prior to my vehicle going out of warranty for the specific services needed. . More
Other Employees Tagged: Frank Kelly, Sean Mangan, Laura McKinley
April 16, 2026
I had a recall notice for my Jeep. Your dealership was the closest, so I called and made an appointment . When I pulled in I was delighted to see how clean everything was. Kim helped m Your dealership was the closest, so I called and made an appointment . When I pulled in I was delighted to see how clean everything was. Kim helped me with my issue, she was very knowledgeable and professional. I waited maybe 20 minuets and Kim came and told me all was done. Great service . More
Other Employees Tagged: Kim Boutell

