Denise Baker
Denise Baker at Spitzer Jeep RAM Brook Park

Denise Baker

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Denise Baker

May 16, 2026

Dealership Rating
Employee Rating

Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More

by jzhog
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear our team was polite and knowledgeable while servicing your Ram. We’re pleased everything went smoothly and your questions were answered. Please let us know if we can help with any future maintenance.

May 07, 2026

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Employee Rating

I received excellent customer service from mechanical services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait More

by Greg Schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Spitzer Jeep RAM Brook Park responded

We’re glad to learn our mechanical services team got your Jeep key fob issue sorted quickly and with minimal wait. If you need anything else, we’re here to help.

May 02, 2026

Dealership Rating
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The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. More

by tsweeney1953
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted to hear you found our facility so clean and our team both knowledgeable and courteous. Thank you for entrusting us with your Jeep Wrangler service. We look forward to assisting you again.

April 28, 2026

Dealership Rating
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They are very good at trying to help you the prices are very high though More

by scottjason075
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Spitzer Jeep RAM Brook Park responded

Thanks, Scott, for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 23, 2026

Dealership Rating
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Good people great services fair price. I've bought 6 cars from them loyal customer More

by bdsweeney45
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Leclair

Apr 23, 2026

Spitzer Jeep RAM Brook Park responded

It’s fantastic to hear our team provided friendly service and fair pricing for your Ram 1500. Your loyalty across six vehicle purchases truly means a lot. We look forward to helping you again.

March 01, 2026

Dealership Rating
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The entire service staff was extremely professional, prompt, and very friendly. I was very impressed with everyone. More

by Eddie Equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson

Mar 01, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to hear you found our service staff professional, prompt, and friendly. Thank you for trusting us with your Chevrolet. We’re here whenever you need us.

January 11, 2026

Dealership Rating
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Kim was great and very helpful. I appreciated her patience and knowledge of everything. The dealership was very clean and organized. More

by cjpc101
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Barber, Kim Boutell

Jan 11, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

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Employee Rating

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 27, 2025

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Employee Rating

I didn’t even receive a call to tell me my vehicle was done. Nobody went over what the problem was and the solution and just to call my advisor if I have any questions More

by Bwilshire996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 01, 2025

Spitzer Jeep RAM Brook Park responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 22, 2025

Dealership Rating
Employee Rating

Everyone in the service department were very knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for More

by bneid686
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 22, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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