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Kiara Santos
Kiara Santos at Toyota of Lancaster
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Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
426 Reviews
4.7

426 Reviews

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426 Reviews of Kiara Santos

January 03, 2025

Dealership Rating
Employee Rating

Professional clean very nice to talk to no problems at all very helpful and friendly would highly recommend More

by SEANCAJN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre, Jeff Calero

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Jan 03, 2025

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our store again.

December 29, 2024

Dealership Rating
Employee Rating

When I first pulled into the dealership, everybody was super kind and helpful and wanted to do everything to give me the best experience possible. Customer service was outstanding. More

by KIMK1
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Recommend Dealer
Yes
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Jan 03, 2025

Toyota of Lancaster responded

Taking the time to leave such a great review about our service has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you. We’re looking forward to making your day once more when you next visit.

December 28, 2024

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Employee Rating

The employees at the Lancaster dealership are always very friendly and helpful when I call in and schedule service More

by dpc319
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Recommend Dealer
Yes
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December 25, 2024

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I am very happy for ther excellence service and very appreciative for the opportunity to be a great offer. Thanks again More

by LISA1754
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Preston

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Dec 26, 2024

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our store again.

December 20, 2024

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Employee Rating

Fantastic service, as always. We always look forward to seeing all those smiling faces. Thank you! More

by jesse61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Dec 25, 2024

Toyota of Lancaster responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and look forward to assisting you again.

December 15, 2024

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Employee Rating

Friendly, knowledgeable, honest service. I even bring my Chevy truck there. I highly recommend this dealership for sales and service. More

by RFM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Dec 16, 2024

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

December 10, 2024

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Employee Rating

Prompt service, friendly and helpful staff, comfortable waiting room, good available hours for service, completed the work on time More

by dirko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Toyota of Lancaster responded

We’ve passed your wonderful review onto our team. Thanks so much for taking the time to leave a review. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing us!

December 08, 2024

Dealership Rating
Employee Rating

Good place, Kiara Santos provide me with a friendly and outstanding customer service. I look forward for her to take my next maintenance service. More

by danielmaily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

December 06, 2024

Dealership Rating
Employee Rating

The service writers are nice and professional. Best part of the service writers is the are honest about their service and how long it takes More

by Bigrobdigga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Dec 06, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

December 02, 2024

Dealership Rating
Employee Rating

Kiara Santos was very professional and timely. Demonstrates attention and has a very caring personality. More

by HEIDI.SANTOS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos

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Dec 02, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with her.

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