Kiara Santos

Service was good this time around. No hasseling about buying a new car or upgrading from what I have. No hasseling about buying a new car or upgrading from what I have. More

by craig99481 Verified Customer Verified Customer

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Kiara Santos Did excellent customer service and was very helpful on answering all my questions, thank you so much. helpful on answering all my questions, thank you so much. More

by greenvipersake Verified Customer Verified Customer

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Always prompt in helping me with the maintenance service of my vehicle. Staff always courteous of my vehicle. Staff always courteous More

by petronasoco1 Verified Customer Verified Customer

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It was fast and friendly! I was only there for 26 minutes. The waiting room was very pleasant. I was only there for 26 minutes. The waiting room was very pleasant. More

by noemail21 Verified Customer Verified Customer

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Toyota always gets my service done in a timely manner and I always get swift communication when my vehicle is ready. However, often when I go to pick up my vehicle, there is no one at the desk for me to ask I always get swift communication when my vehicle is ready. However, often when I go to pick up my vehicle, there is no one at the desk for me to ask for my keys and they can be rude once I find someone to ask where to get my keys. It feels like answering questions and customer service is super inconvenient for them. The last time, I was told to go get my keys in the autoparts section and the staff did not greet me or make eye contact and had conversations with each other rather than even looking at me until they put my keys on the counter and told me to sign that I picked up my car and kept talking. I thanked them as I left and they completely ignored me. I have also, on two different occasions had to find my vehicle myself after a service because no one told me where it was and there was no ticket indicating it's location. More

by Jessica Ellis Verified Customer Verified Customer

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The service is fine. I would never buy another car from you again though the way you sell cars and add-ons without telling the customer first you take a $13,000 used car I would never buy another car from you again though the way you sell cars and add-ons without telling the customer first you take a $13,000 used car and turn it into 20. More

by JOE175 Verified Customer Verified Customer

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AMAZING SERVICE, HE ANSWERED ALL THE QUESTIONS AND CONCERNS WE HAD. WILL RECOMEND TO EVERYONE CONCERNS WE HAD. WILL RECOMEND TO EVERYONE More

by nonE Verified Customer Verified Customer

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Do not take your car to Lancaster Toyota do your self a big favor . You will not leave happy . big favor . You will not leave happy . More

by jcadi24 Verified Customer Verified Customer

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Great service all the time customer service is wonderful very satisfied Great work great people very satisfied Great work great people More

by mickeylove421 Verified Customer Verified Customer

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The check-in was quick. Excellent customer service. And the whole ordeal took less than a 1/2 hour. Excellent customer service. And the whole ordeal took less than a 1/2 hour. More

by VOLLEYBALL1959 Verified Customer Verified Customer

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