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Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
477 Reviews
4.8

477 Reviews

Write a Review

477 Reviews of Kiara Santos

September 11, 2025

Dealership Rating
Employee Rating

She is friendly and ready to assist She explained and solved my questions She is cool More

by Bolaji Carter
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos

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Sep 12, 2025

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her.

September 11, 2025

Dealership Rating
Employee Rating

Good service and the staff are very helpful, he explain what to do to your vehicles, I recommend to my family and friends the Toyota of lancaster More

by vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Sep 12, 2025

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

September 09, 2025

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Employee Rating

Arrived & they took my car on time. Quick service. Friendly employees. Nice comfortable waiting area More

by MIRIAMBAR92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Sep 12, 2025

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 28, 2025

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Employee Rating

Every body is good job 👍 good people they have responsibilities for the job and help the people start for the reception person More

by YANGV667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo, Melissa Larios

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Aug 28, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

August 22, 2025

Dealership Rating
Employee Rating

Eric Bravo has been very informative of the needs of my Corolla and I thank him for that. Also made sure to get me coffee as my appointment was early on a Sunday morning, than you Eric! I will see you agai More

by dinanelson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

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Aug 22, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

August 15, 2025

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Employee Rating

The 3 woman in the office laughing about me after I pass 3 hrs oil change More

by edwincheech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chanin Yescas, Erick Bravo, Melissa Larios

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Aug 15, 2025

Toyota of Lancaster responded

We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that all customers receive the assistance they need. You can always contact us at (661) 952-2103.

August 07, 2025

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Employee Rating

V e r y p r o f e c y o n a l. More

by Luis hermosillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

August 01, 2025

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Employee Rating

Great service and timely. My service rep walked me out to my car when it was done. More

by stefanieemory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas, Melissa Larios, Douglas Velasco

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Aug 04, 2025

Toyota of Lancaster responded

We’re lucky to have our team members and your recognition means a lot. Thank you for your kind words!

July 30, 2025

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Employee Rating

Me parece muy eficiente y estoy muy satisfecha con el trabajo que ellos están haciendo More

by josefaleon5050j0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Jul 30, 2025

Toyota of Lancaster responded

Muchas gracias por tomarte el tiempo para dejarnos una calificación de 5 estrellas. ¡Lo apreciamos mucho!

July 28, 2025

Dealership Rating
Employee Rating

Went well, standard oil change and inspection, in and out pretty quickly, waited at dealership More

by Hotshoecsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Gus Alatorre

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Jul 29, 2025

Toyota of Lancaster responded

Thanks for the great review! If there’s anything we can do to make your experience perfect, we’d love to hear your thoughts.

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