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Kiara Santos
Kiara Santos at Toyota of Lancaster
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Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
436 Reviews
4.7

436 Reviews

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436 Reviews of Kiara Santos

January 31, 2025

Dealership Rating
Employee Rating

Great customer service. Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 31, 2025

Dealership Rating
Employee Rating

Service Mgr is the best I've ever encountered. Service personnel are friendly and extremely courteous and helpful. I will be back. More

by DeepDrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 17, 2025

Dealership Rating
Employee Rating

Excellent service. Very quick, and the advisor kept me informed on the status of the car. Very easy process. More

by Wendy.Hashii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Toyota of Lancaster responded

Thank you for leaving us a 5 star review. I'm glad our team provided great customer service. We look forward to assisting you next time.

January 12, 2025

Dealership Rating
Employee Rating

Always a great experience when taking my vehicle in for service personnel always nice and attentive never had a problem great service 👍 More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jan 13, 2025

Toyota of Lancaster responded

We know your time is valuable so we appreciate you taking the time to leave us a great review. We appreciate our Loyal Lancaster Toyota customers and we hope to see you back again soon.

January 11, 2025

Dealership Rating
Employee Rating

Nice employees very attentive. Customer service was good. Time waited for my car was good. More

by funnie_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo, Gus Alatorre

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Jan 13, 2025

Toyota of Lancaster responded

Thank you for your 5 star review. We will be sure to share this with our staff.

January 11, 2025

Dealership Rating
Employee Rating

Good job you are professional in all services are you better that other dilers tanks More

by Rcastv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

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Jan 13, 2025

Toyota of Lancaster responded

We appreciate you leaving us a wonderful review of our service department. I will be sure to pass along your kind words. We look forward to helping you in the near future.

January 06, 2025

Dealership Rating
Employee Rating

awesome nice and efficient explained future service and was quick with repairs and cost of new parts More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Jan 06, 2025

Toyota of Lancaster responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

January 05, 2025

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Employee Rating

Everyone who works there is very friendly. They got the work done in a very timely fashion. I will go back. More

by Ckg369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jan 06, 2025

Toyota of Lancaster responded

Your review means a lot to us. We always strive to give our best to help our customers and I’m glad that we exceeded your expectations. We hope to see you again soon!

January 03, 2025

Dealership Rating
Employee Rating

Professional clean very nice to talk to no problems at all very helpful and friendly would highly recommend More

by SEANCAJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre, Jeff Calero

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Jan 03, 2025

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our store again.

January 03, 2025

Dealership Rating
Employee Rating

Nice customer service and so professional. Even if you have struggled to understand ingles they, try to find some one to take care of you. More

by alexandraperdomo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

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Jan 03, 2025

Toyota of Lancaster responded

Wow, thank you for the 5 stars! We’re so glad you had a fantastic time with us. If there’s anything we can do to make your next visit even better, let us know! We can’t wait to see you again soon.

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