Kevin Szelag | Page 2

Joe and Dennis were great to work with. Painless process, no pressure, all questions answered and assistance with early lease termination. None of the car dealer nuiances I experienced in t Painless process, no pressure, all questions answered and assistance with early lease termination. None of the car dealer nuiances I experienced in the past with other dealers. I had to keep reminding myself that I was at a car dealership. More

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Joe, Dennis and the entire team were fantastic. All had kindness and patience. The epitome of customer service All had kindness and patience. The epitome of customer service More

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I will only buy from Malouf. ..these guys are the best, hands down !! Joe, Dennis, John and Kevin were awesome. They made the entire experience of buying my new Escalade an amazin ..these guys are the best, hands down !! Joe, Dennis, John and Kevin were awesome. They made the entire experience of buying my new Escalade an amazing one. Just a great team at Malouf and without a doubt the best deal available for buying a Cadillac. I would not go anywhere else to get a Cadillac... More

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Although the highest rating is 5 stars, I would give John Marfoglio a 10! I purchased my third Cadillac from Malouf last week, and once again the experience exceeded my expectations. Joe has been phenomen Marfoglio a 10! I purchased my third Cadillac from Malouf last week, and once again the experience exceeded my expectations. Joe has been phenomenal throughout the entire process—his customer service is truly five-diamond quality. John has an incredible knowledge of Cadillac vehicles and their technology. When I couldn't get my OnStar, door locks, or Apple CarPlay to work (completely user error on my part!), John was incredibly patient, took the time to walk me through everything, and quickly resolved all of my concerns. I can't say enough about John and the entire team at Malouf Cadillac. Their professionalism, expertise, and commitment to customer satisfaction are exactly why I continue to return. I highly recommend both John and the dealership to anyone looking for an exceptional car-buying and ownership experience. Cynthia & James Caracter More

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I had an outstanding experience purchasing my vehicle, and I can’t say enough good things about Dennis. From the moment I arrived, Dennis was friendly, knowledgeable, and genuinely focused on helping me f and I can’t say enough good things about Dennis. From the moment I arrived, Dennis was friendly, knowledgeable, and genuinely focused on helping me find the right car rather than just making a sale. Dennis took the time to answer all of my questions, explained every detail clearly, and made the entire process smooth, transparent, and completely stress-free. I never felt pressured, and I truly appreciated his honesty, patience, and professionalism. The entire team was welcoming, but Dennis went above and beyond to make sure I was comfortable and confident with my purchase. If you’re looking for a dealership that values its customers and provides exceptional service, I highly recommend coming here and asking for Dennis. He made this the best car-buying experience I’ve ever had, and I’ll definitely be back for future purchases. More

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Gold Standard! That is the feeling a customer receives from their Sales, Service and Finance teams. I recently had my Tahoe serviced while purchasing a new Equinox. That is the feeling a customer receives from their Sales, Service and Finance teams. I recently had my Tahoe serviced while purchasing a new Equinox. In both cases, the staffs were nothing but professional at every level. Additionally, both the showroom and service area would leave anyone with a great impression. The showroom is well polished and the service area immaculate. Although hard to imagine, the people who serviced me and my wife were even better. The staff clearly know their products and could explain in detail without any hard sell pressure. They clearly have a solid recipe where the customer experience is top rated the minute you walk through the door…even for service. More

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We are a repeat customer of Malouf Cadillac and leased our 2nd car with them. John and Joe explained our options with our expiring leased XT6. We didn't expect to make a decision that day but with their our 2nd car with them. John and Joe explained our options with our expiring leased XT6. We didn't expect to make a decision that day but with their knowledge and expertise, we did! We are very happy with our new XT5. And Joe remembered us from 4 years ago! John was very nice and professional! We highly recommend Malouf Cadillac! More

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Jean is an excellent salesperson. He went out of the way to spend as much time as I needed to answer any questions, and I had many, with me. Explanations about the vehicle I purchased He went out of the way to spend as much time as I needed to answer any questions, and I had many, with me. Explanations about the vehicle I purchased were very understandable even though the new technologies involved will take me awhile to get used to. I am very pleased to have Jean to service me. He ave me time and did not push me to get a specific vehicle. "Take your time and select the vehicle that fits your liking" is what he told me. I thank him for serving me. More

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Marquez made my lease buyout easy and painless. When he first sold me the car, he was helpful, kind, and patient. He and Joe worked together to get my the car I wanted that met all my requirements. When he first sold me the car, he was helpful, kind, and patient. He and Joe worked together to get my the car I wanted that met all my requirements. Have been a longtime Malouf customer and will continue to be for the 5 star service. More

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John was so kind, polite and extremely helpful. Excellent team work. Super quick and easy. Love our new Cadillac!!! Excellent team work. Super quick and easy. Love our new Cadillac!!! More

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