345 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Industry Experience
30 yrs, 6 mos
345 Reviews of Joseph Mitolo
October 06, 2026
I had an outstanding experience purchasing my Escalade ESV from Malouf Cadillac. From the beginning, the communication and follow-through were excellent. I knew exactly what I was looking for, and Joe ESV from Malouf Cadillac. From the beginning, the communication and follow-through were excellent. I knew exactly what I was looking for, and Joe and Dennis really listened to what mattered to me. They went above and beyond to find the exact ESV I wanted and put together a very competitive deal. What impressed me most, though, was the level of service throughout the entire process. Joe and Dennis were responsive, straightforward, and genuinely focused on making sure I was taken care of—not just making a sale. When something needed to be handled, they followed through and made it happen. Buying a vehicle at this level should come with a great customer experience, and Malouf delivered. I would absolutely recommend Malouf Cadillac, and especially Joe and Dennis, to anyone looking for a Cadillac. They earned my business and will be my first call the next time I’m in the market. More
Other Employees Tagged: Dennis Sloyan
October 05, 2026
This is the 4th Cadillac I've leased from Malouf and I would never go anywhere else. Joe and his time are so knowledgeable and helpful. They always go above and beyond to meet our needs and I couldn't be would never go anywhere else. Joe and his time are so knowledgeable and helpful. They always go above and beyond to meet our needs and I couldn't be happier with my new XT5. More
Other Employees Tagged: Dennis Sloyan, Kevin Szelag
October 04, 2026
Both dennis and joesph are great salesmen they are always there to make their custmer happy they both go up above i bought three suv from them and the alway make feel comfortable and important really nice p there to make their custmer happy they both go up above i bought three suv from them and the alway make feel comfortable and important really nice people in that dealership definitely recommend malouf Cadillac excellent services alway. thanku More
Other Employees Tagged: Dennis Sloyan
September 20, 2026
We have had an outstanding relationship with Malouf Cadillac. We especially want to thank Dennis Sloyan for helping us with our recent lease and now purchasing our XT-4 Cadillac. Dennis and the mana Cadillac. We especially want to thank Dennis Sloyan for helping us with our recent lease and now purchasing our XT-4 Cadillac. Dennis and the manager Joe are a great team, and always made us feel comfortable and secure. We could not ask for anything more. Yours truly, Barbara, and Salvatore Azzarello More
Other Employees Tagged: Dennis Sloyan
September 20, 2026
Dennis is a absolutely great sales man very polite helpful.and go up and beyond to help his customers dreams again his goal is make his custmer deal as easy and comfortable also funny as it can be M helpful.and go up and beyond to help his customers dreams again his goal is make his custmer deal as easy and comfortable also funny as it can be Malouf Cadillac excellent deals hip I bought three suv from them and each time Dennis and his manager joe are so awsome really like going there again such nice people. I bought xt5 emerald green so beautiful i totally love it. More
Other Employees Tagged: Dennis Sloyan , joe great person really cares for his customers
August 17, 2026
Joe, Dennis and the entire team were fantastic. All had kindness and patience. The epitome of customer service All had kindness and patience. The epitome of customer service More
Other Employees Tagged: Dennis Sloyan, Kevin Szelag, John Marfoglio
August 09, 2026
I will only buy from Malouf. ..these guys are the best, hands down !! Joe, Dennis, John and Kevin were awesome. They made the entire experience of buying my new Escalade an amazin ..these guys are the best, hands down !! Joe, Dennis, John and Kevin were awesome. They made the entire experience of buying my new Escalade an amazing one. Just a great team at Malouf and without a doubt the best deal available for buying a Cadillac. I would not go anywhere else to get a Cadillac... More
Other Employees Tagged: Dennis Sloyan, Kevin Szelag, John Marfoglio
August 05, 2026
Although the highest rating is 5 stars, I would give John Marfoglio a 10! I purchased my third Cadillac from Malouf last week, and once again the experience exceeded my expectations. Joe has been phenomen Marfoglio a 10! I purchased my third Cadillac from Malouf last week, and once again the experience exceeded my expectations. Joe has been phenomenal throughout the entire process—his customer service is truly five-diamond quality. John has an incredible knowledge of Cadillac vehicles and their technology. When I couldn't get my OnStar, door locks, or Apple CarPlay to work (completely user error on my part!), John was incredibly patient, took the time to walk me through everything, and quickly resolved all of my concerns. I can't say enough about John and the entire team at Malouf Cadillac. Their professionalism, expertise, and commitment to customer satisfaction are exactly why I continue to return. I highly recommend both John and the dealership to anyone looking for an exceptional car-buying and ownership experience. Cynthia & James Caracter More
Other Employees Tagged: Dennis Sloyan, Kevin Szelag, John Marfoglio
August 04, 2026
Very professional, accommodating and friendly from start to finish. I didn't intend to drive away my new Traverse on the same day, but it was great. to finish. I didn't intend to drive away my new Traverse on the same day, but it was great. More
Other Employees Tagged: John Marfoglio
July 30, 2026
We are a repeat customer of Malouf Cadillac and leased our 2nd car with them. John and Joe explained our options with our expiring leased XT6. We didn't expect to make a decision that day but with their our 2nd car with them. John and Joe explained our options with our expiring leased XT6. We didn't expect to make a decision that day but with their knowledge and expertise, we did! We are very happy with our new XT5. And Joe remembered us from 4 years ago! John was very nice and professional! We highly recommend Malouf Cadillac! More
Other Employees Tagged: Kevin Szelag, John Marfoglio

