Jerry O'Rourke

Omg, Jerry Is Absolutely Positively The Glue, For The Entire Service Dept!! He's Always Ready To Help Out, Field Questions To, He's An Absolute Professional, Friendly, Concerned, And Extremely Caring!!! Entire Service Dept!! He's Always Ready To Help Out, Field Questions To, He's An Absolute Professional, Friendly, Concerned, And Extremely Caring!!! He's Always Busy, Busy, But I Absolutely Love Chating With Him For A Minute Or So. I Know How Busy He Is, And Seeing Him When I Go To The Service Dept, Is Like Seeing A Friend You Haven't Seen In A While!! He's Always Got A Smile, And A Wave, Or A Handshake If I,m Close Enough!! Chris. And Jeanine, And Joe, And Their Techs Are The Reason, I Only Go To Malouf For Professional Complete Through, And Extremely Satisfying Service. I Tell Tell Everyone There, I Just Want To Push The Button, And Go!! I Don't Want To Think About What Was Done, I Know It Was Done Expertly, Efficiently And Always With My Absolute Safety In Mind!! Service, Pricing, Complete Dependability And Absolute Realibility, Care Free Driving Pleasure Absolutely!! The Proof Is At Malouf!! Absolutely!! Mr. Richard Malouf Sr, I Really Appreciated Our Early Morning Chat In Milltown That Morning A Few Weeks Back. I Can't Even Begin To Imagine How Valuable Your Time Is. You Were So Gracious That Morning. It Was Definitely An Honor To Talk With You, And You Letting Me Sit In Your Red CT5!!! I Was Definitely In Awe Of Its Beauty!! You Were Absolutely Right!! Now I,ve Got My Own CT5,350t!!! I Thank You Always For Your Valuable Time, And Reasurring Me That Nothing, Even A Dream Is Impossible!! Your Malouf Family Of Dealerships Is And Always Will Be Number One With Me!! Many Thanks Sir. My Honor Absolutely!! Perhaps Our Paths May Cross, Again.. 👍 👌 More

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Gold Standard! That is the feeling a customer receives from their Sales, Service and Finance teams. I recently had my Tahoe serviced while purchasing a new Equinox. That is the feeling a customer receives from their Sales, Service and Finance teams. I recently had my Tahoe serviced while purchasing a new Equinox. In both cases, the staffs were nothing but professional at every level. Additionally, both the showroom and service area would leave anyone with a great impression. The showroom is well polished and the service area immaculate. Although hard to imagine, the people who serviced me and my wife were even better. The staff clearly know their products and could explain in detail without any hard sell pressure. They clearly have a solid recipe where the customer experience is top rated the minute you walk through the door…even for service. More

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I am a long time customer for the purchase and service of the Chevrolet vehicles from Malouf Agency. The Sales and Service Staff are exceptional; in the knowledge of the the GM vehicle Products, customer c the Chevrolet vehicles from Malouf Agency. The Sales and Service Staff are exceptional; in the knowledge of the the GM vehicle Products, customer care and satisfaction. The longtime association with the Malouf Agency is because of the business ethics and customer treatment with each purchase and service experience. More

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We have been dealing with Malouf for about 15 years and we would not buy a car anywhere else. Joe is a pleasure to deal with and goes above and beyond to get the best deals which makes it a pleasure to bu we would not buy a car anywhere else. Joe is a pleasure to deal with and goes above and beyond to get the best deals which makes it a pleasure to buy from Malouf Cadillac. Both Joe and Dennis are extremely knowledgeable about the cars they sell and go above and beyond to make sure we are happy with our vehicles. My grandaughters and daughter have purchased cars from Malouf as well and were extremelly happy with the service. Joe and Dennis are more than salesmen, they are like family and would recommend anyone looking for a car to see them first. More

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Chris was thorough & clear and all the required work was done in a timely manner done in a timely manner More

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