Kevin Sonnier
Kevin Sonnier at Big Star Cadillac

Kevin Sonnier

Sales Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.7
48 Reviews
4.7

48 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

48 Reviews of Kevin Sonnier

February 20, 2025

Dealership Rating
Employee Rating

Kevin Sonnier & George Castillo gave me the best possible information to help me decide on a vehicle best suited for my needs. The customer service and every interaction with them was superb from walking int More

by bobsegerrocks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo, Joel Olivares

Feb 20, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 04, 2025

Dealership Rating
Employee Rating

Big Star Cadillac is amazing. Shopped all the way from Texas and all I can say is that it is super easy doing business with them! Kevin Sonnier makes it easy to do business with More

by George R
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 15, 2025

Dealership Rating
Employee Rating

Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai More

by e.sam.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 12, 2025

Dealership Rating
Employee Rating

Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai More

by e.sam.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 29, 2024

Dealership Rating
Employee Rating

Excellent service with a lot of attention to the detail and qualit of customer needs.. Great personality More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 28, 2024

Dealership Rating
Employee Rating

Service is great just don't go late in the evening because it feels a bit rushed. Overall very good customer service. More

by maxx65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Charles Jackson

Dec 30, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

December 28, 2024

Dealership Rating
Employee Rating

No pressure sales, very friendly & courteous. Excellent customer service. Delivered my vehicle to us on Christmas Eve. More

by clay.hertenberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivas, Joel Olivares , Deyme Perez

Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 07, 2024

Dealership Rating
Employee Rating

The entire team at big star Cadillac was amazing. Fred did an amazing job in getting the truck we wanted and his customer service was second to none! More

by jonrval_09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Frederick McGrew

Dec 09, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 02, 2024

Dealership Rating
Employee Rating

Charles Jackson, Keith, Iriam, Lisa and Kevin are so awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purcha More

by jhadebrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 29, 2024

Dealership Rating
Employee Rating

I was disappointed when I went to get service that I made appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. More

by VERONICAGARRETT44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your expereince is being shared with the service team as part of our commitment to continuous improvement.

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