Kevin Roberts
Kevin Roberts at Phillips Chrysler Jeep Dodge Ram
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Kevin Roberts

Finance Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
346 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

33 yrs, 8 mos

Languages Spoken

English English

4.9

346 Reviews

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346 Reviews of Kevin Roberts

November 28, 2024

Dealership Rating
Employee Rating

Service at this dealership has always been great, friendly staff that keep me informed of the progress of my vehicle. I recommend Phillips for any services you may need or trading your ride in on a n More

by FONAPOOH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 20, 2024

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Employee Rating

Susanna was fun to work with and answered all my questions. It took financing way longer than expected to be able to get me approved. More

by alottaussie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susanna Vann-Parrott

Nov 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear that Susanna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 17, 2024

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Employee Rating

Good truck, good deal, good people. This is my second truck from Phillips, I’m happy with the experience. More

by ottohoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, Don Wulff

Nov 18, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for your feedback on your recent visit to Phillips Chrysler Jeep Dodge Ram. It's great to hear that we were able to help you into the perfect truck and that you had such a positive experience. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 15, 2024

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Employee Rating

We purchased a new car from Phillips and had a great experience. Price was exactly in our price range for the car we wanted. More

by lsjred
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, JD Davis

Nov 18, 2024

Phillips Chrysler Jeep Dodge Ram responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 10, 2024

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Employee Rating

Professional and courteous service experience sale staff would recommend to family and friends great experience More

by SCHDIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 07, 2024

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Employee Rating

Was the Best car buying experience ever. Would recommend it to everyone. Jessica was the absolute best. More

by Moonkat566moonkat
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Jessica Stevenson

Nov 11, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jessica and our team here at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 05, 2024

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I have had outstanding service at Phillips from sales, service, and parts. I have bought two Jeeps from them and am happy with both transactions. I tried another dealer for service because it was closer t More

by jimgrussmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Bivins , Jose Pastrana, Service

Nov 07, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2024

Dealership Rating
Employee Rating

Friendly dealership, I would go there again to purchase another vehicle. The staff was very helpful More

by kross15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Thomas Bivins

Nov 04, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for your feedback on your recent visit to Phillips Chrysler Jeep Dodge Ram. It's great to hear that we were able to assist you and that you had such a positive experience. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 31, 2024

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Employee Rating

Great experience, very smooth and professional. They answered all my questions and were very patient and polite. Thanks to Brian and all of the staff. More

by kpdpo17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that Brian provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 31, 2024

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Employee Rating

I had a terrible experience at the phillips dealership. The sales department blatantly lied about the vehicle's condition and features. The General Manager made several promises to resolve the issues, but More

by rbfortin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Don Wulff, Susanna Vann-Parrott

Nov 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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