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Kevin Proo
Kevin Proo at Showcase Honda
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Kevin Proo

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Kevin Proo

January 30, 2025

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Employee Rating

Just threw me in a car and that was it; only cared about the sale More

by EDDARDEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard York, Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Jan 31, 2025

Showcase Honda responded

Our goal is to make sure every customer feels heard and valued, and we understand that it’s important to feel well-guided throughout the entire process. We’d appreciate the opportunity to learn more about your experience and address your concerns. Please feel free to reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can make things right.

January 19, 2025

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Employee Rating

My service associate was the greatest and he is a definite asset to the car dealership More

by VINNYBILLISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman , Daniel McCourt, Noah Ventura

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Jan 20, 2025

Showcase Honda responded

Thanks for the fantastic feedback, Vinny! We're thrilled to hear about your positive experience with our service associate. We strive to provide top-notch service, and it’s great to know our team is making a difference! Your support means a lot to us.

January 15, 2025

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Employee Rating

Prompt and reliable service. Prices are as quoted and service work is consistently good and when promised. More

by donald.wall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Showcase Honda responded

Thanks for the fantastic feedback, Donald! We're thrilled to hear you’re satisfied with our prompt service and pricing. Your support means a lot to us, and we look forward to continuing to meet your expectations!

January 12, 2025

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Employee Rating

Kevin was great. Friendly guy who values your time as a customer, and solves your issues without adding on unneeded additions. Felt like a service opposed to strictly More

by ERIK S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Showcase Honda responded

Thanks for the awesome feedback, Erik! We're thrilled to hear that Kevin provided you with such a positive experience. We appreciate your loyalty and look forward to assisting you and your wife with all your Honda needs in the future!

December 29, 2024

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Employee Rating

Good customer service, courteous. . with a good smile on his face, he’s one of the best costumers representative in the Honda service center. Keep it up buddy! More

by EDI1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience and our team member's great service. Your support motivates us to keep delivering the best for our customers. We look forward to seeing you again!

December 27, 2024

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Employee Rating

Great service. The overall experience is amazing and I am very impressed with your customer support and customer care. More

by hiettechris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Showcase Honda responded

We’re thrilled to hear you had such a positive experience! Our team works hard to provide top-notch service and support, so your feedback means a lot. Thanks for taking the time to share!

December 22, 2024

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Employee Rating

Showcase is the best car dealer for service and for your new car purchase needs More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman , Daniel McCourt

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Dec 23, 2024

Showcase Honda responded

Kayla, thank you for your fantastic review! We're thrilled to hear that you had a great experience with us for both service and your new car purchase. Your support means a lot, and we look forward to serving you again in the future!

November 27, 2024

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Employee Rating

The service is exceptional. Kevin was absolutely professional. He contacted me all every step of the way, and Sharma was extremely helpful. More

by FLORENCERISTICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that Kevin and Sharma provided you with exceptional service. Our team is dedicated to keeping you informed and supported every step of the way. We appreciate your feedback and look forward to serving you again!

November 25, 2024

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Employee Rating

All your staff in sales, finance, and service have been courteous and helpful. I look forward to our continued relationship. Berkshire-Hathaway should be proud of you! ... More

by lward20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green , Johnny

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Nov 26, 2024

Showcase Honda responded

Thank you! We're thrilled to hear that our team made a positive impression. We value our relationship with you and look forward to continuing to provide exceptional service. Your feedback means a lot to us!

November 14, 2024

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Employee Rating

Kevin was very honest and up front about what needed to be done to my car. He called me to update me on prices and allowed me to think about it and call him back. More

by jaybyrd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

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Nov 15, 2024

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that Kevin provided you with clear communication and honest updates. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

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