Kevin Proo
Kevin Proo at Showcase Honda
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Kevin Proo

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
71 Reviews
4.7

71 Reviews

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71 Reviews of Kevin Proo

April 23, 2025

Dealership Rating
Employee Rating

Quick and courteous. Followed up when promised. Waiting room was clean an fully stocked with drinks. More

by LAS0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Francisco Ostos

Apr 24, 2025

Showcase Honda responded

Thank you for your review! We’re happy to hear that your experience was quick and courteous, and that our team followed up as promised. We also take pride in maintaining a clean and comfortable waiting area for our guests, so it’s great to know you appreciated that. We look forward to serving you again in the future!

April 09, 2025

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It is the best dealership I have ever dealt with in my long life. Very professional. More

by shavon.martin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 11, 2025

Showcase Honda responded

Thank you so much for your amazing feedback! We're honored to be considered the best dealership you've ever worked with. Our team strives to provide professional and exceptional service, and it's great to know that we've met your expectations. We truly appreciate your support and look forward to assisting you again in the future!

March 10, 2025

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He was very helpful and Communicative at what they were doing also explained everything fine. More

by Fgloria2919
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Recommend Dealer
Yes
Mar 11, 2025

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team member was helpful, communicative, and provided clear explanations throughout the process. We appreciate your kind words and look forward to assisting you again in the future!

March 04, 2025

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It wa quick,efficient and worthwhile. No issues, except the.Chairs in waiting room are uncomfortable. More

by EDWINCWALKER
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Recommend Dealer
Yes
Mar 05, 2025

Showcase Honda responded

Thanks for your fantastic review, Edwin! We're thrilled to hear you had a quick and efficient experience. We appreciate your feedback about the waiting room chairs and will look into it. Your comfort is important to us!

February 27, 2025

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Employee Rating

Service mgr is not customer oriented. My 2017 oddesy has 83500 miles and has oil ring issue well documented by other cars with 3.5 liter engine. Wanted to charge me $5,000 dollars to fix. More

by Al.krieg
Service Price Transparency
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Recommend Dealer
No
Mar 03, 2025

Showcase Honda responded

We understand your frustration with the situation, especially given the reported issue with your Odyssey. It’s important to us that our customers feel confident and valued, and we’re sorry to hear that this was not the case during your visit. We always aim to provide clear and honest options when it comes to repairs and pricing. If you would like to discuss this matter further or explore any alternative solutions, we encourage you to reach out to Sean Hoopes, Service Director, at 602-274-3800.

February 26, 2025

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Employee Rating

I was advised of what was needed and the work was done efficiently and within the stated time. The chairs in the waiting room are uncomfortable, but that's my only complaint. More

by EDWINCWALKER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Showcase Honda responded

Thank you for your fantastic review, Edwin! We’re thrilled to hear that you found our service efficient. We appreciate your feedback about the waiting room chairs and will certainly look into it. Your satisfaction is important to us, and we look forward to serving you again!

February 21, 2025

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He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
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Recommend Dealer
Yes
Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

February 21, 2025

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Exelaint customer service and very friendly. I have recommended Show Case Honda to family members More

by alemosqueda32
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Recommend Dealer
Yes
Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our customer service. Your recommendations mean the world to us, and we're here to help anytime you need. Looking forward to seeing you again!

February 19, 2025

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Employee Rating

First thing, I brought my car in to have them look into my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it unde More

by Showcase Honda are liars
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Recommend Dealer
No

February 12, 2025

Dealership Rating
Employee Rating

Customer Service friendly and efficient. I enjoy taking a cappuccino while wait for my service in Showcase Honda. They are always very enthusiastic and polite. Keep greeting and smiling More

by Katt
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Recommend Dealer
Yes

Other Employees Tagged: Santos Mendoza, Francisco Ostos

Feb 13, 2025

Showcase Honda responded

Katt, we're thrilled to hear you enjoyed your experience with our team! Your kind words about our customer service and the cappuccino make us smile. We’ll keep the enthusiasm high and the greetings coming! Thanks for the fantastic feedback!

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