Kevin Hubert

My check engine light was on when I dropped my car off. When I picked it up later that evening, the light was turned off. By the time I turned it on in the morning, the light was back on. The service assoc When I picked it up later that evening, the light was turned off. By the time I turned it on in the morning, the light was back on. The service associate did not reach out to even explain what the problem was. I had to text and ask the following morning, in which it was explained that there is an issue, but it’s “safe to drive.” He then asked when I could come in so the service team could take a look at my engine. I responded within 15 minutes and then he never responded to that. I normally don’t give bad reviews, but I’m just not happy with this treatment at all. I made an appointment on my own through the website with another associate who I’ve worked with in the past and is an excellent communicator. More

by megan Verified Customer Verified Customer

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Outstanding service and incredible personnel. They are customer service oriented and are patient. Plus they have done an incredible with maintenance on my 2011 VW Jetta. They are customer service oriented and are patient. Plus they have done an incredible with maintenance on my 2011 VW Jetta. More

by LINNAA47 Verified Customer Verified Customer

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Marina was very knowledgeable, helpful and supportive. Everyone was helpful and know what they are doing. Everyone was helpful and know what they are doing. More

by MASHA.RUDENKO77 Verified Customer Verified Customer

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I always get the best service from Kevin. I apreciate his vast knowledge, attitude and honesty I apreciate his vast knowledge, attitude and honesty More

by DEB1098 Verified Customer Verified Customer

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Kevin and I work with each other for more than 11 years. Just a day before I brought my car for service I had an issue with a complete loss of electric power. After contacting Kevin he went well beyond his Just a day before I brought my car for service I had an issue with a complete loss of electric power. After contacting Kevin he went well beyond his call of duty and (with the help of AAA) we soon had everything working again. Kevin is extremely knowledgeable about VW cars and able to convey his expertise in a professional manner. I really like to work with Kevin. More

by PJHSCHNEE Verified Customer Verified Customer

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I have had my cars serviced here for over 20 years, My GTI and my "R" I have always had top notch service, the cars run great and keeping up on your service is the most important part. GTI and my "R" I have always had top notch service, the cars run great and keeping up on your service is the most important part. More

by 62otto Verified Customer Verified Customer

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I think I filled this survey out previously, but just to be sure, Kevin is great! He's someone I feel I can trust to have my best interests at heart and that is rare these days. be sure, Kevin is great! He's someone I feel I can trust to have my best interests at heart and that is rare these days. More

by RASOUZA2149 Verified Customer Verified Customer

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Maintenance is not a matter of if you need it, but when you need it. When I need expereinced service and sales, I know Dirito Bros is reliably consistent and trustworthy, every time. you need it. When I need expereinced service and sales, I know Dirito Bros is reliably consistent and trustworthy, every time. More

by chriskostal Verified Customer Verified Customer

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The Staff was knowledgeable and friendly, I was advised on every aspect of the service being provided regarding my vehicle. on every aspect of the service being provided regarding my vehicle. More

by gregorybivens1 Verified Customer Verified Customer

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The service was pretty good, efficient and simple. Everything was solved the same day I dropped the vehicle. Everything was solved the same day I dropped the vehicle. More

by absn123 Verified Customer Verified Customer

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