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Kevin Hernandez
Kevin Hernandez at BMW of Orland Park

Kevin Hernandez

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
24 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

24 Reviews

Write a Review

24 Reviews of Kevin Hernandez

June 13, 2025

Dealership Rating
Employee Rating

Everything went well from start to finish. We were comfortable in the environment. Well done More

by LAWRENCENOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush, Jason Jakubowski

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June 07, 2025

Dealership Rating
Employee Rating

It was very clean and the staff is extremely attentive and friendly. Everyone is very helpful More

by EVA8GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe

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Jun 09, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad you had a positive experience with our friendly and attentive team. We appreciate your feedback and look forward to welcoming you back soon! Best Wishes, BMW Of Orland Park

June 04, 2025

Dealership Rating
Employee Rating

The process was very smooth. Kevin was excellent at getting me checked in and scheduling transportation during my service. This is how service should be handled. More

by DWM
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

BMW of Orland Park responded

We're delighted to hear that Kevin made your service experience smooth at BMW of Orland Park. Our team strives for excellence, and it's great to know we met your expectations!

May 12, 2025

Dealership Rating
Employee Rating

Very goodi can not do 15 wordsVery goodi can not do 15 words Very goodi can not do 15 words More

by TTLEMBERIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

BMW of Orland Park responded

Thank you. We look forward to seeing you again at BMW of Orland Park!

May 12, 2025

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Employee Rating

The dealership is always clean, has someone to greet you when you walk in, and wait time is not extensive to see a representative. More

by ANISSA.RUSTHOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Dion Grace, James Hatchett, Jason Jakubowski, Tony Scanlon, Marc Boomsma, Cory Kazienko, Liz Cornelius

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May 12, 2025

BMW of Orland Park responded

Anissa, thank you for highlighting the cleanliness and efficiency at BMW of Orland Park! We're glad to hear your visits have been pleasant.

May 07, 2025

Dealership Rating
Employee Rating

Kevin did a great job keeping me on track with my service. I was kept informed throughout the entire process! More

by LJKOCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2025

BMW of Orland Park responded

We're delighted to hear that Kevin provided excellent service and kept you informed at BMW of Orland Park. Thanks for sharing your experience with us!

May 07, 2025

Dealership Rating
Employee Rating

I have no comments and this should not be a requirement to submit your survey More

by MSLORINDA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe McFadden

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May 08, 2025

BMW of Orland Park responded

We couldn't ask for a better review of BMW of Orland Park. Thanks so much!

May 04, 2025

Dealership Rating
Employee Rating

JAMES IS THE BEST! THE WAY HE CARES ABOUT HIS CUSTOMERS SHOULD BE AN EXAMPLE FOR EVERYONE More

by MWALLS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe

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May 05, 2025

BMW of Orland Park responded

We love seeing 5-star reviews. Thanks for the shoutout to James!

May 01, 2025

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Employee Rating

Like the video and opportunity to meet the mechanic who would be working in the car More

by THAWRYSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

BMW of Orland Park responded

We appreciate you taking the time to leave BMW of Orland Park a review, thank you!

April 25, 2025

Dealership Rating
Employee Rating

Jason Jackobaski. is very professional he has always put my concerns first he is wonderful More

by georgewgirl722@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe

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Apr 28, 2025

BMW of Orland Park responded

George, we are glad to hear that Jason has gone the extra mile for you. Thanks for choosing BMW of Orland Park!

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