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Kevin Hernandez
Kevin Hernandez at BMW of Orland Park

Kevin Hernandez

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
21 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

21 Reviews

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21 Reviews of Kevin Hernandez

May 12, 2025

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Employee Rating

The dealership is always clean, has someone to greet you when you walk in, and wait time is not extensive to see a representative. More

by ANISSA.RUSTHOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Dion Grace, James Hatchett, Jason Jakubowski, Tony Scanlon, Marc Boomsma, Cory Kazienko, Liz Cornelius

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May 12, 2025

BMW of Orland Park responded

Anissa, thank you for highlighting the cleanliness and efficiency at BMW of Orland Park! We're glad to hear your visits have been pleasant.

May 12, 2025

Dealership Rating
Employee Rating

Very goodi can not do 15 wordsVery goodi can not do 15 words Very goodi can not do 15 words More

by TTLEMBERIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

BMW of Orland Park responded

Thank you. We look forward to seeing you again at BMW of Orland Park!

May 07, 2025

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Employee Rating

Kevin did a great job keeping me on track with my service. I was kept informed throughout the entire process! More

by LJKOCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2025

BMW of Orland Park responded

We're delighted to hear that Kevin provided excellent service and kept you informed at BMW of Orland Park. Thanks for sharing your experience with us!

May 07, 2025

Dealership Rating
Employee Rating

I have no comments and this should not be a requirement to submit your survey More

by MSLORINDA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe McFadden

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May 08, 2025

BMW of Orland Park responded

We couldn't ask for a better review of BMW of Orland Park. Thanks so much!

May 04, 2025

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Employee Rating

JAMES IS THE BEST! THE WAY HE CARES ABOUT HIS CUSTOMERS SHOULD BE AN EXAMPLE FOR EVERYONE More

by MWALLS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe

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May 05, 2025

BMW of Orland Park responded

We love seeing 5-star reviews. Thanks for the shoutout to James!

May 01, 2025

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Employee Rating

Like the video and opportunity to meet the mechanic who would be working in the car More

by THAWRYSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

BMW of Orland Park responded

We appreciate you taking the time to leave BMW of Orland Park a review, thank you!

April 25, 2025

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Employee Rating

Jason Jackobaski. is very professional he has always put my concerns first he is wonderful More

by georgewgirl722@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe

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Apr 28, 2025

BMW of Orland Park responded

George, we are glad to hear that Jason has gone the extra mile for you. Thanks for choosing BMW of Orland Park!

April 24, 2025

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Employee Rating

Everyone is friendly and helpful. They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I More

by LADY_ARRELDA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Cory Kazienko, Liz Cornelius , Colleen, Mateen

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Apr 24, 2025

BMW of Orland Park responded

We're delighted to hear that you appreciate the communication and service updates from our team at BMW of Orland Park. Keeping you informed is important to us, and we’re glad it enhances your experience! Thanks for sharing this feedback!

April 24, 2025

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Employee Rating

Excellent staff and work. Very satisfied with Orland bmw and the efficiency of the service representative More

by BRYANTAUTO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Pool, Liz Cornelius

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Apr 24, 2025

BMW of Orland Park responded

We're delighted to hear that you had a satisfying experience with our team at BMW of Orland Park! Thank you for recognizing the efficiency of our service representative. We look forward to serving you again in the future, Bryan!

April 14, 2025

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Employee Rating

Service on car was prompt and thorough. I appreciated them checking out other items that needed attention! Everyone was courteous and friendly!! Great dealership!! Thank you all!!! More

by MOMRN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 14, 2025

BMW of Orland Park responded

We're delighted to hear that you had a positive experience with our team at BMW of Orland Park! It's great to know the service was prompt and thorough. Thank you for your kind words, and we look forward to assisting you again in the future!

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