Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos
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Kevin Harris

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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3.8
224 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

21 yrs, 4 mos

Specialties & Trainings

Customer Relations Manager

3.8

224 Reviews

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224 Reviews of Kevin Harris

December 20, 2024

Dealership Rating
Employee Rating

Christiana was and is excellent from the beginning to the very end of our car buying experience. She was very professional, and had much patience with us. I was happy Iwe were able to work with her, s More

by eddieg3000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 15, 2024

Dealership Rating
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Bad service with the guy Mike and I don't know their last name. They don't do nothing. What my car is set when I get it angry, an upset. That's what I do something with my car, but they don't work good enoug More

by michellepernormass262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We'd like to find out more about your service visit for your Honda, Michelle. This is a good opportunity to see what issues we can resolve so that you and other customers will enjoy five-star service. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 13, 2024

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Employee Rating

My experience at the dealership was top notch. From the test drive and trip to the storage lot to the negotiation process I felt comfortable making my purchase. Christian in finance was amazing! V More

by amyannweber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Amy! We're happy that you felt comfortable during the process and that Christian could make you understand what was required of you regarding the financing. We look forward to serving you again so feel free to use our online scheduler. Thank you!

December 07, 2024

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Employee Rating

Thank you for good service you render me. Thanks and God bless 🙏 I hope to see you again More

by Hyginus Obodozie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Norm Reeves Honda Superstore Cerritos responded

What a nice review! Thanks for bringing your Honda in for service, and we will be here when you need us.

December 02, 2024

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I like the dealer and the service, keep up the good job and the service employee are friendly More

by jorged_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Norm Reeves Honda Superstore Cerritos responded

Sounds like you had a satisfying service visit for your Honda, Jorge! We appreciate the positive feedback about our service staff and dealership and look forward to serving you in the future. Thank you!

November 29, 2024

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They did an excellent job of servicing my vehicle. I would recommend Cerritos Honda Service More

by Ivan Trejo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 03, 2024

Norm Reeves Honda Superstore Cerritos responded

We're pleased that we could provide your Honda with the service it needed, Ivan! Thanks for stopping by, and we look forward to working with you again.

November 26, 2024

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Everything's ok, service reliable and fast, as always, Javier Peña is an excellent advisor, More

by Mario Sevilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that Javier is delivering the quality service we strive for. Thanks for your perfect rating, and visit us again any time!

November 23, 2024

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Employee Rating

Great Experience. Kind and super fast service.. Best Honda dealer. Higly recommend to all my friends More

by ukyylcn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana , Ugur Sisman

Nov 25, 2024

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda! Thanks for leaving this flattering, five-star rating, and we're here for you when you need a service appointment.

November 13, 2024

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You have a excellent dealership that's why I've been with you over 10 years and will continue another 10 years More

by judith_rexsds0dd11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Tabatabai, Jose Magana

Nov 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Here's to another 10 years together, Judith! We appreciate you sticking with us all these years with our service team. Thanks so much, and we'll see you next time!

October 31, 2024

Dealership Rating
Employee Rating

I’ve took my car for engine light 3 or 4 times haven’t fixed spent over 2000.00 More

by martymendoaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We'd like to learn more about your service visits to check the engine light in your Honda, Marty. Please contact our dealership to resolve any outstanding issues. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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