Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
136 Reviews
4.7

136 Reviews

Write a Review

Industry Experience

13 yrs

136 Reviews of Kevin Bicknell

September 06, 2025

Dealership Rating
Employee Rating

Great service. We were traveling and didn't have much time to spare, thay got us in on the same day without an appointment and the service was great. Communication More

by Jack Daum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 01, 2025

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Friendly and fast service. Great work and will come back again. Waiting area very clean More

by MaryAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Sep 01, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

August 23, 2025

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no pressure buying here good deals a good people working . cars are reputable. and not just xxxx shined and thrown out front . More

by ALANBOLEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

August 23, 2025

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Friendly people, willing to work with you. Best service dept I ever used. Will be back. More

by suzanolena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie. ??

Aug 23, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

August 19, 2025

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All their employees I dealt with were extremely nice and pleasant And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely More

by Angela Hunsaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

August 11, 2025

Dealership Rating
Employee Rating

They are very professional and polite. They haven't tried to pull the wool over my eyes. I worked in a dealership doing what they do for 23 years . I would know if tried to pull something More

by Grannysmith08
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Aug 11, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 25, 2025

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Employee Rating

Went in to get my oil changed, iIT was changed in about 30 to 40 minutes. And I was out More

by SHASTA1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 25, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 24, 2025

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They are always courteous, the service department always does good work on my vehicles. Thank you Matt and all there More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 24, 2025

Klamath Falls Toyota responded

Thank you so much, Tony, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 24, 2025

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Employee Rating

Good Service but they’ll charge an Arm and a Leg for it. Their Prices have increased immensely in just the last year so start learning how to do your own Maintenance Repairs through YouTube University if yo More

by Tailgunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Klamath Falls Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota. We look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 17, 2025

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Employee Rating

Fiendly Polite efficient, took all day on the ball joints and trans fluid change, the only down falls is very expensive More

by Cindy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Donnie 5 star

Jul 17, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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