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Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell | Page 13

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
175 Reviews
4.7

175 Reviews

Write a Review

Dealership Experience

14 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

175 Reviews of Kevin Bicknell

October 24, 2024

Dealership Rating
Employee Rating

Very clean with a good inventory of new and used cars. The people are friendly and helpful. The sales staff manages to be the perfect combination of being there when you need them without being overly agg More

by dlsnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Lana Lee, Albert McLing , Joe in service, Levi. In sales

Print
Oct 25, 2024

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe, Levi, and our team met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 21, 2024

Dealership Rating
Employee Rating

Service was superior. And the service writer was very kind and knowledgeable. I would highly recommend them. More

by ALOHA1EPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Print
Oct 21, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 20, 2024

Dealership Rating
Employee Rating

F a ir saleman was great but got bull bar that you bib not have and your toyota did not have have and yiu wanted 480 dollars to put it on what a r I p off. More

by Butchd4585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Albert McLing, Juan Maldonado

Print
Oct 22, 2024

Klamath Falls Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Klamath Falls Toyota are glad to have you as a customer. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 18, 2024

Dealership Rating
Employee Rating

Very friendly and helpful getting my problem solved and I will be back again if necessary. More

by BOBSUEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado

Print
Oct 18, 2024

Klamath Falls Toyota responded

Bob, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2024

Dealership Rating
Employee Rating

The employees are friendly. The employees are knowledgeable. It is fairly quick for oil changes. Comfortable waiting area. More

by charesepetroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Print
Oct 18, 2024

Klamath Falls Toyota responded

Charese, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2024

Dealership Rating
Employee Rating

They were quick, efficient and honest. They accepted a coupon I had for 50% off. More

by THPRATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Print
Oct 18, 2024

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2024

Dealership Rating
Employee Rating

Prompt and perfect service. No concerns about my vehicle. I like the Toyota brand. I will be back to look for another car. More

by debi.leighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Print
Oct 18, 2024

Klamath Falls Toyota responded

Debi, Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 12, 2024

Dealership Rating
Employee Rating

best service dpt. ever been to. great people very knowlegible will tell friends and neighbors More

by tevataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Albert McLing, Juan Maldonado , Erick Textrum

Print
Oct 13, 2024

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 08, 2024

Dealership Rating
Employee Rating

Friendly service people clean dealership had truck serviced and was pleased with their service will return for more work More

by Capt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Print
Oct 09, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 05, 2024

Dealership Rating
Employee Rating

Great customer service friendly will keep coming back thank you keep up the great work all you guys More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 06, 2024

Klamath Falls Toyota responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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