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Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
70 Reviews
4.8

70 Reviews

Write a Review

Industry Experience

12 yrs, 2 mos

70 Reviews of Kevin Bicknell

November 23, 2024

Dealership Rating
Employee Rating

Very pleasant place. Always busy but on top of things clean and well stocked friendly More

by SLSCHWEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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November 22, 2024

Dealership Rating
Employee Rating

Best Dealership in Klamath Falls. Always friendly and willing to help. Will not go anywhere else to service my car or even to buy a new car. More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee, Juan Maldonado , Joe Funk

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November 16, 2024

Dealership Rating
Employee Rating

Always the best customer service in the service department and sales department!! So glad to do business with them!! More

by HOTCHILIS4MON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Nov 18, 2024

Klamath Falls Toyota responded

Thank you for taking the time to leave us a five-star rating. We'll be sure to share your review with our team. We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 14, 2024

Dealership Rating
Employee Rating

Always courteous and willing to listen. Had my Tundra key fob fail and a new one took care of it. More

by MIMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes , Joe funk

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Nov 14, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Nov 14, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

Dealership Rating
Employee Rating

Everyone is so helpful. They are patient and kind. My car feels age when zI leave. More

by LEAHSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Nov 12, 2024

Klamath Falls Toyota responded

Leah, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

Dealership Rating
Employee Rating

The service department is friendly, courteous and efficient. They have kept excellent records od previous service being done and always let me know when the next service is needed More

by JH102JH102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Nov 14, 2024

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

Dealership Rating
Employee Rating

I had an appointment. My car was serviced in a timely manner. The wait was shorter than estimated. More

by Jej853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

Dealership Rating
Employee Rating

I was traveling on way to Ashland, lights came on my dashboard, they ran a diagnostic and gave me great counsel Thanks More

by Fcheadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2024

Dealership Rating
Employee Rating

They were amazing I found the vehicle on there website I was able to get the paperwork and financing done before i got to dealership it was the easiest purchase I ever made. And I am extremely happy thank y More

by ANDERSONSHERI73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Albert McLing, Juan Maldonado

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Nov 12, 2024

Klamath Falls Toyota responded

Sheri, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 10, 2024

Dealership Rating
Employee Rating

Fantastic the best, very friendly and professional folks. I have referred them to friends and family. More

by MOCHALABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2024

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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