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Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
82 Reviews
4.8

82 Reviews

Write a Review

Industry Experience

12 yrs, 4 mos

82 Reviews of Kevin Bicknell

December 27, 2024

Dealership Rating
Employee Rating

They did a great job, ready when they said it would be. Very friendly and professional. More

by JOYCEFURLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado

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Dec 30, 2024

Klamath Falls Toyota responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 21, 2024

Dealership Rating
Employee Rating

Excellent service the people are friendly and very nice, would recommend to friends and family More

by HALOUSEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Dec 23, 2024

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 21, 2024

Dealership Rating
Employee Rating

Fast, professional service with a fantastic waiting room with drinks and free fruit while you wait. Coffee was surprisingly good! More

by garrardmike69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Albert McLing, Juan Maldonado

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Dec 23, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 14, 2024

Dealership Rating
Employee Rating

Service staff was courteous and asked if I needed any other type of service for my Toyota Tacoma. Just needed an oil change they also checked the fluids, rotated checked tire pressure, brakes. They cover More

by jerrymendoza322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Dec 15, 2024

Klamath Falls Toyota responded

Thank you, Jerry, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 11, 2024

Dealership Rating
Employee Rating

Excellent service. Quick service time. They were very busy but quick to get everyone taken care of. More

by GABNCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 10, 2024

Dealership Rating
Employee Rating

Wow the best dealership I've been too they made everything so simple got me in a vehicle I've been wanting for so long it's beyond a blessing to have a company follow through and find me a way to g More

by DrosIntentions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Albert McLing, Juan Maldonado , Levi

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Dec 10, 2024

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 07, 2024

Dealership Rating
Employee Rating

Dropped off car the afternoon before my appointment and they were able get to ita day early More

by pbtcbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 28, 2024

Dealership Rating
Employee Rating

Donnie the service manager and his crew were professional and prompt and completed the service on my vehicle quickly and I couldn't be happier! More

by brockshugart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Donnie Hodge

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Dec 01, 2024

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 28, 2024

Dealership Rating
Employee Rating

Very helpful service writer. He retrieved my car and brought it to me inside the shop so I would not get wet from the rain. More

by NONE23
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Joe

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Dec 01, 2024

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 26, 2024

Dealership Rating
Employee Rating

Good service. They were on top of it. Thanks for the prompt service and professionalism. More

by NURSECROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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