Kenneth Dusang

Frustrating. I don't think the dealership had the Title processed from the previous owner before placing it on the lot. So it took an extremely long time to get I don't think the dealership had the Title processed from the previous owner before placing it on the lot. So it took an extremely long time to get the title to me, because they were still in process of the previous title change. They were rude to me bc I didn't choose to finance through them and they kept walking away repeatedly and seeming to drag their feet. When I would call about an update to the title, they would say... Well it would have been an easier process if you would have financed through us. Instead of the truth. And I was never transferred to the department that handles titles. Ugh. More

by Cherise Verified Customer Verified Customer

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The dealer was kind and professional. Every person I spoke with gave me solid information. The environment was clean and the amenities of coffee, good music and reading material was exce Every person I spoke with gave me solid information. The environment was clean and the amenities of coffee, good music and reading material was excellent. I had a great experience. They let me know what my Jetta needs to stay in proper operating condition and I’m confident in their abilities to keep it going for a long time! More

by kidcohen Verified Customer Verified Customer

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Great experience great customer service great selection great prices easy process overall amazing experience very appreciated. great prices easy process overall amazing experience very appreciated. More

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Great customer service with Steven Clytus of Oklahoma City Volkswagen. Let him know I was on my way to look at an Atlas. He sent me a video of the vehicle and even had it waiting out front when we arriv City Volkswagen. Let him know I was on my way to look at an Atlas. He sent me a video of the vehicle and even had it waiting out front when we arrived! More

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My overall experience was very unpleasant, as well as unsatisfactory...too many problems with dealership unsatisfactory...too many problems with dealership More

by tnpsyasn Verified Customer Verified Customer

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Buying a car at OKC VW was the most seamless process I’ve ever had. Steven C. was my sales rep and he listened and considered my requirements and concerns, and was communicative from start to finish. I drove ever had. Steven C. was my sales rep and he listened and considered my requirements and concerns, and was communicative from start to finish. I drove out with my new Taos a couple hours after walking into the dealership and I couldn’t be happier! More

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I loved that we walked in and weren't immediately accosted in the parking lot by vulture salesmen. We went into the showroom, and asked for Lewis, and the other gentleman pulled the car I was intere accosted in the parking lot by vulture salesmen. We went into the showroom, and asked for Lewis, and the other gentleman pulled the car I was interested in around while we waited. Very pleasant experience! More

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Brian always does a great job explaining and Rocky is also awesome !! I’ve never had my car worked on anywhere except okc vw! They are absolutely top quality! Brian Smith is extremely knowledgeable and a also awesome !! I’ve never had my car worked on anywhere except okc vw! They are absolutely top quality! Brian Smith is extremely knowledgeable and always take excellent care of my car and Rocky is amazing too More

by brandon.welborn Verified Customer Verified Customer

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Jacob Was Excellent! He told me some other things I needed during my oil change! He was courteous, Kind, respectful, and listened to everything I said. Thank you Volkswag He told me some other things I needed during my oil change! He was courteous, Kind, respectful, and listened to everything I said. Thank you Volkswagen dealership.! More

by abrookings54 Verified Customer Verified Customer

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We pulled up and were greeted at the door by Katie! She did such a great job for us and making sure we got exactly what we wanted. She is a great representative of OKC VW and had answers to all of my q She did such a great job for us and making sure we got exactly what we wanted. She is a great representative of OKC VW and had answers to all of my questions! Kenneth was our financial guy with Jordan in training and they were both so helpful. I had never bought a car before so he walked me through everything and made sure I knew exactly what every page said that I was signing. Would absolutely go purchase another vehicle with them! 5 star customer service all around!!! More

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