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Jacob Ranjel
Jacob Ranjel at Oklahoma City Volkswagen
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Jacob Ranjel

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
241 Reviews
4.8

241 Reviews

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241 Reviews of Jacob Ranjel

June 01, 2024

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Employee Rating

Nothing to improve- professional and personable all in one. Considerate of my needs for time. More

by nansol
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Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

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May 28, 2024

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The experience was very professional. I would very much recommend it to anyone who needs a car More

by lawyermarcopalumbo
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

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May 28, 2024

Oklahoma City Volkswagen responded

Thank you so much for your positive feedback! We're thrilled you had a professional experience with your local Volkswagen dealership at OKCVW. Your recommendation is important to us, and we're glad we could assist you with your needs. Please don't hesitate to reach out if you need further assistance. Safe driving! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

May 28, 2024

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Dealership and associates were great to work with. I would highly recommend Volkswagon Oklahoma City. More

by santafecpl
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Yes
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May 28, 2024

Oklahoma City Volkswagen responded

Thank you for your kind words! We're delighted you had a great experience with our dealership and associates at Volkswagen Oklahoma City. Your high recommendation is truly appreciated. If you ever need any further assistance, feel free to reach out. Enjoy your new car! Servicing You and Nothing Else! Your team at OKCVW

May 28, 2024

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Thank you very much for taking such great care of my car. It means a lot to me. More

by j.mcdaniels
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Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

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May 30, 2024

Oklahoma City Volkswagen responded

You're very welcome! We're glad you are pleased with the care we provided for your car. It means a lot to us to know we could help. If you need anything else in the future, please don't hesitate to reach out. Thank you for choosing Volkswagen Oklahoma City! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

May 18, 2024

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This is the best dealership I have ever worked with. The service department is great. They go above and beyond to provide the best service. More

by palmajared2014
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

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May 20, 2024

Oklahoma City Volkswagen responded

Thank you for your kind words! We're delighted that you consider us the best dealership in Oklahoma City you've ever worked with. Our service department strives to go above and beyond for our customers, and it's lovely to know their efforts have made such a positive impact. Please don't hesitate to reach out if there's anything else we can do for you. We appreciate your support and look forward to serving you again! Servicing you and nothing else! Your team at Oklahoma City Volkswagen

May 17, 2024

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It was great from dropping it off. Them giving me a ride and picking me back up. Smooth! More

by ctipton3
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Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

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May 17, 2024

Oklahoma City Volkswagen responded

Thank you for your review! We're thrilled you had a great experience with our drop-off and pick-up service. Our team strives to make the process as smooth and convenient as possible for our customers. We appreciate your feedback and look forward to serving you again! We thank you for choosing your local Volkswagen dealership in Oklahoma City! Servicing You and Nothing Else! Your team at Norman Hyundai

May 15, 2024

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#1 in my books. They take great care of their customers. I will continue to use them, as lon as I have a Volkswagen More

by Box.linda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

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May 16, 2024

Oklahoma City Volkswagen responded

Thank you so much for your kind words! We're thrilled you had a positive experience with us at Oklahoma City Volkswagen. Customer satisfaction is our top priority, and it's lovely to know that our team has taken great care of you. We look forward to continuing to serve you and keeping your Volkswagen in top shape. If you ever need anything, don't hesitate to reach out. Safe travels, and see you next time! Servicing You and Nothing Else! Your team at Norman Hyundai

May 10, 2024

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This was my first visit to the service department. Jacob was great and I’ll be back because of him! More

by 3boymom
Recommend Dealer
Yes
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May 10, 2024

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 04, 2024

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Employee Rating

I had a good visit. Jason and Rocky were very helpful when I had questions. The technician worked very hard to get me on my way. He did a great job on the passenger seat More

by manesselectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Helpful
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May 06, 2024

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Jason, Rocky & the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 02, 2024

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They have an excellent service, they are all the time in contact with you ir your car need extra things to be approved More

by Adrian De la Rosa
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla

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May 02, 2024

Oklahoma City Volkswagen responded

Adrian, Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you appreciated our constant communication and excellent service at Oklahoma City Volkswagen. Thanks for the positive feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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