Kennedi Seng | Page 2

I live in Middle Tennessee and have been searching for a 2-door Heritage Limited Ford Bronco. Given my location and the need to trade in my vehicle, I knew this would not be a simple process, especially wit 2-door Heritage Limited Ford Bronco. Given my location and the need to trade in my vehicle, I knew this would not be a simple process, especially with dealerships potentially several hundred miles away. Currently, there are less than 30 brand new Bronco Heritage Limited models listed online nationwide. With websites like cars.com providing fairly transparent pricing, making a decision doesn't always come down to the best price. Before contacting Court Street Ford, I reached out to five or six dealerships within a 400-mile radius. Unfortunately, I encountered deceptive pricing, poor communication, and several dealerships unwilling to deliver. However, when I contacted Court Street Ford, Kennedi quickly reached out to me. She was attentive, courteous, and eager to hear what I wanted. Unlike others, she didn’t dismiss my inquiries and seemed genuinely excited to work with me. I was beginning to become overwhelmed by the number of texts, calls, and emails I was receiving from all of these dealerships and I almost gave up on the purchase altogether. A couple of days later, Kennedi contacted me again and expressed her eagerness to assist me. She explained their delivery process in a way that made perfect sense, and they made a fair offer. It felt like we reached a deal in no time. What’s remarkable is that the next day, less than 24 hours after the purchase, they delivered my new Bronco—350 miles to my doorstep. We signed some paperwork, and they drove my trade-in home. I can’t emphasize enough how seamless and pleasant this entire car-buying experience has been. I have purchased four or five Fords in my life, most within five miles of my home, but this was my first true five-star experience. More

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A great dealership and service center. Communication with customers is the best! The service center provides service in a timely manner. Communication with customers is the best! The service center provides service in a timely manner. More

by HELDTM Verified Customer Verified Customer

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Honest, very nice worked well Max and Jon tops fun to work with.. Thank you work with.. Thank you More

by b1burger Verified Customer Verified Customer

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Great experience with my sales person in the finance person. My only issue with the whole thing was the cleanliness of the inside of the vehicle when I purchased it. They did clean up the outside, but t person. My only issue with the whole thing was the cleanliness of the inside of the vehicle when I purchased it. They did clean up the outside, but the inside was very dirty. More

by s.ryckeghem Verified Customer Verified Customer

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It was a great experience. Just waiting on my loan account information so I can start making payments Just waiting on my loan account information so I can start making payments More

by terrone.boyd Verified Customer Verified Customer

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