Kenn Olson | Page 83

Ken Olson is Awesome! The Best! We have been bringing our car into Gosch Ford as long as we have had our SUV. We have always dealt with Ken Olson. He has always been so kind, attent We have been bringing our car into Gosch Ford as long as we have had our SUV. We have always dealt with Ken Olson. He has always been so kind, attentive, Prompt with answers and helpful beyond my expectations. He goes above and beyond to give us the best service. Our SUV has been so reliable and we give credit to Ken Olson and his mechanics that repair and do regular maintenance to our SUV. Ive never had to worry I have confidence she will be running good and smooth when she goes to Ken @ Gosch Ford Temecula. Thank you Ken for everything, you have been so very Awesome. God Bless you, Kimberly Elmore More

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Service and warranty matter This is a great dealership because of the high caliber of staff working there. IN the sales department, Chas Sudol is one of the most honest, client This is a great dealership because of the high caliber of staff working there. IN the sales department, Chas Sudol is one of the most honest, client focused sales representatives. I have purchased a couple of cars from him and have literally followed him to multiple dealerships because he is so honest. You never feel like he has a hidden agenda. In the service department I worked with Kenn and similarly he was very very honest and client focused. I had a warranty issue with stitching on the front seat of my 2018 GT mustang coming apart and Kenn was terrific. He was very attentive and got an approval from Ford America very promptly and has already ordered the replacement. Finally I worked with Erica in the parts department and she was so positive and attentive when I went through her department to finalize my service transaction. These 3 individuals make this dealership worth trusting and visiting. More

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routine Service Excellent Servive, very informed of servive being done. All work performed as promised. Service advisor very helpful and kept me posted on status of m Excellent Servive, very informed of servive being done. All work performed as promised. Service advisor very helpful and kept me posted on status of my vehicle. Very satisfied! More

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Highly recommend I just recently bought my Ford raptor 2019 here absolutely love it absolutely love this dealership. Elizabeth Cassity is the most amazing receptionist I just recently bought my Ford raptor 2019 here absolutely love it absolutely love this dealership. Elizabeth Cassity is the most amazing receptionist. I always see Ken and Sevice and if you have any problems see Jason Nobel he’s the best! More

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Words Given Words Kept When Kenn gives you his promise, he keeps it. Every time I see him, he is always moving and working hard. A great service center. When Kenn gives you his promise, he keeps it. Every time I see him, he is always moving and working hard. A great service center. More

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Convenient, collaborative and conducive to deal- making. Gosch Ford and it’s sales, financial and service staff have been very professional and personable during the many years I’ve had the pleasure of worki Gosch Ford and it’s sales, financial and service staff have been very professional and personable during the many years I’ve had the pleasure of working with them. More

by k.pauhana Verified Customer Verified Customer

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Customer service in the service dept. Ken Olsen is the only reason I decided to keep my Ford C-Max. I have never met anyone at a car dealership that always has a smile, great at what the Ken Olsen is the only reason I decided to keep my Ford C-Max. I have never met anyone at a car dealership that always has a smile, great at what they do, and honest!!! More

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07 mustang Moved to Temecula two years ago. Mustang was purchased in Phoenix 12/06. So far the service at Gosch Ford has been great. Staff is friendly and kno Moved to Temecula two years ago. Mustang was purchased in Phoenix 12/06. So far the service at Gosch Ford has been great. Staff is friendly and knowledgeable, I was always kept abreast of what was going with my vehicle. More

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Warranty work I brought my edge into Gosch Ford Temecula to have warranty work done. The warranty was NOT a ford warranty but instead an extended warranty bought at I brought my edge into Gosch Ford Temecula to have warranty work done. The warranty was NOT a ford warranty but instead an extended warranty bought at time of purchase of used vehicle. That being said, the warranty company approved one week of free car rental but then kept stalling to approve the work on my car. My week of rental ran out and I was still arguing with warranty company to get them to approve the work and stressed that I would not have a car to get to and from my work, since my car was undrivable. My service advisor Ken went above and beyond my expectations and gave me a car through ford - which again the warranty was NOT through - until the work was approved and finished. This definitely helped my stress level. Ken showed me that awesome customer service still exists! Thank you so much Ken for caring about your customers! DEFINITELY recommend service advisor Ken to anyone that needs service to their vehicle. More

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car Repairs Experienced excellent customer service from the dealership while having repairs made to my vehicle. Very pleased that I made the decision to have the Experienced excellent customer service from the dealership while having repairs made to my vehicle. Very pleased that I made the decision to have them do the work. Repairs were made in a timely manner at a competitive price. More

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