Samantha Masuguchi

Samantha is amazing. She’s communicative and on it. I was previously with another advisor that was not great, but she’s amazing! She took me in and totally turned my whol She’s communicative and on it. I was previously with another advisor that was not great, but she’s amazing! She took me in and totally turned my whole experience around. She deserves a bonus for giving quality customer service! More

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Gosch Ford has a very professional staff. They’re approachable and attentive to the needs of customers. My service advisor Samantha M. is amazing. Her willingness to listen and provide guidan They’re approachable and attentive to the needs of customers. My service advisor Samantha M. is amazing. Her willingness to listen and provide guidance on the best way to obtain service for my vehicle is appreciative. More

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Chris is an amazing service advisor and I wouldn’t trust any one else with my vehicle! any one else with my vehicle! More

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Ken and Samantha were awesome as always. They always greet me with a smile and explain everything needed to be done. Thank you for making my visit a pleasure. They always greet me with a smile and explain everything needed to be done. Thank you for making my visit a pleasure. More

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GoSch Ford was so great, Sammy was such a great help and I can’t wait to come back and work with her. I can’t wait to come back and work with her. More

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I am a new customer at Gosch Ford. I brought in my Mustang for some standard repairs and the technician was very diligent to find some additional problems caused by previous mechanics. I brought in my Mustang for some standard repairs and the technician was very diligent to find some additional problems caused by previous mechanics. Everyone was great. Management kept the car going through the workflow. Above all, my service sales consultant Samantha was outstanding! As this is my retirement car, I'm planning to be a lifetime customer! More

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They have timely service and clear communication. I haven't had an experience like this before I haven't had an experience like this before More

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I had a great experience here at Ford. The team was helpful, the place was clean, and everything was handled professionally when it came to fixing my vehicle. The team was helpful, the place was clean, and everything was handled professionally when it came to fixing my vehicle. More

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As always Samantha is the best service writer I’ve ever worked with..She’s very knowledgeable and anxious to be of service. Whatever Samantha quotes as far as lead times or pricing she never disappoints.. worked with..She’s very knowledgeable and anxious to be of service. Whatever Samantha quotes as far as lead times or pricing she never disappoints.. More

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I called Samantha and told her what I needed done she jumped right on it got my appointment set, had my truck in and out in no time !! She has always done a great job !! jumped right on it got my appointment set, had my truck in and out in no time !! She has always done a great job !! More

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