Kenn Olson | Page 82

Kenn O Kenn O. Is always so sweet and takes great care of me and my family. He keeps you up to date on your vehicle and works with your schedule. Kenn O. Is always so sweet and takes great care of me and my family. He keeps you up to date on your vehicle and works with your schedule. More

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Knowledgeable Brought a few trucks in for warranty, service, and recalls and have always been greeted with a welcoming smile and full attention to my questions. Tru Brought a few trucks in for warranty, service, and recalls and have always been greeted with a welcoming smile and full attention to my questions. Truly helpful and explains everything in detail. He will always be my go to guy for service. Being a businessman with employees, You should know you definitely have a 5 star employee!. More

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Extraordinary Customer Service My family has been working with Ken for several years now and he continues to provide us with EXTRAORDINARY service every time. We trust him. My family has been working with Ken for several years now and he continues to provide us with EXTRAORDINARY service every time. We trust him. More

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No better service around Drove in no appt and the team of Ken Olson and Mike Tinsley were outstanding. They work in tandem like a well oiled machine should. They got my vehic Drove in no appt and the team of Ken Olson and Mike Tinsley were outstanding. They work in tandem like a well oiled machine should. They got my vehicle done in a very timely manner with a car wash! The service personnel never cease to amaze in a great way! Thank you More

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Always SATISFIED!! I came in for an oil change for my car today and everyone was on top of their game. No waiting at all even with an appointment. Kenn Olson is ALWAYS A I came in for an oil change for my car today and everyone was on top of their game. No waiting at all even with an appointment. Kenn Olson is ALWAYS AWESOME!! He's always so helpful and makes me feel comfortable having service done at this dealership. He's a great asset to your company. It's always a pleasure seeing him. Hope you keep him around FOREVER!!! More

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Professional and friendly After explaining the issue I had with my car, Kenn was very helpful and straightforward about the process, and did not charge me when the issue ended After explaining the issue I had with my car, Kenn was very helpful and straightforward about the process, and did not charge me when the issue ended up being related to, but not caused by a warranty covered part. I can't speak for all their service representatives; in the past I had a service rep basically tell me to go fly a kite when a door actuator recall that Ford had previously performed failed (although Ford corporate is mostly to blame), but Kenn is a good guy who you can trust. I strongly recommend you ask for him if you visit this Ford dealership for service. More

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Fifteen Years of Great Service from Service Rep- Kenn Olson Knowing that the job is challenging day in and day out, Kenn is always nice, kind, knowledgeable. and Professional. He has always had my best interes Knowing that the job is challenging day in and day out, Kenn is always nice, kind, knowledgeable. and Professional. He has always had my best interest in mind, I appreciate that ! More

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Ken Olson Ken is the utmost professional when representing Gosch Ford. Clearly explains what is going on with my vehicle in an easy to understand manner. I lo Ken is the utmost professional when representing Gosch Ford. Clearly explains what is going on with my vehicle in an easy to understand manner. I love working in the customer lounge while I wait for my vehicle. Ken does a great job of keeping me informed. I’ve recommended that my friends who have Ford/Lincoln vehicles contact Ken for the best services. I also had the pleasure of Erica in the cashier department; she is so pleasant to interact with. I recently purchased a license plate holder and she was very helpful and educated about what I need do to register it. Thanks! More

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Customer Service received by Kenn Olson in Service Dept. This Service Adviser is an asset to your dealership. He goes out of his way to make you feel special no matter what your problem might be. Without an This Service Adviser is an asset to your dealership. He goes out of his way to make you feel special no matter what your problem might be. Without an appointment, me dropping by the dealership he helped me with a connection from my phone to the car. He always has a smile and calming personality. He makes sure the customer comes first. He also is very good at getting back to you with email conversation. Keep him and please reward him in some way of recognition for what he does for your dealership customers More

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These people really went above and beyond! I came in for a service and talked with Kenn Olson, such a stand up guy and really went above and beyond the call of duty for me. I appreciate everyth I came in for a service and talked with Kenn Olson, such a stand up guy and really went above and beyond the call of duty for me. I appreciate everything they did for me and they got me all hooked up and on the road with no troubles. More

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