Kenn Olson | Page 84

Peace of mind Had taken my 2017 escape for service and repair at north county Ford in May, however they did not actually fix the problem of my damaged undercarriage Had taken my 2017 escape for service and repair at north county Ford in May, however they did not actually fix the problem of my damaged undercarriage. I had believed they did until driving down the 15 and it popped off. Terrified I went to Gosch and right away Kenn Olson helped calm me down. He went above and beyond to fix the problem with no stress. I felt valued and safer after talking with Kenn. Best service and concern for customers. Highly recommend, everyone was helpful and so nice. Amazing experience. If you want excellent service you can trust go see Kenn at Gosch, you will be so glad you did. My peace of mind was restored and will always be grateful More

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Great customer service Kenn Olson Has work at this dealership for many years and he knows his job very well he is a Fantastic customer. Adviser. Very friendly send quali Kenn Olson Has work at this dealership for many years and he knows his job very well he is a Fantastic customer. Adviser. Very friendly send quality time with you and keep you updated. Keep up the goog work Kenn. More

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Needed a new battery for my F-150 Kenn was extremely friendly. I had to pick up a new battery and had my family with me. I was able to get a new battery for my truck, and have it ins Kenn was extremely friendly. I had to pick up a new battery and had my family with me. I was able to get a new battery for my truck, and have it installed within 30 min. More

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Great customer service Had a recall on my car. Apparently it was a little bigger than what was expected but once the parts got in they had my car in and out in only a few da Had a recall on my car. Apparently it was a little bigger than what was expected but once the parts got in they had my car in and out in only a few days. The service advisor Kenn Olsen got my Rental car setup for the time I would be without a car and everything went smooth. After I got the car back there was a noise coming from the engine bay so I went back to the dealership and Kenn took it back and fixed the problem in 20 minutes. No noise anymore and it’s driving better than it’s ever done before. Kenn and the Gosch Temecula team are trustworthy and don’t try to sell you things your car doesn’t need. I would recommend them to anyone seeking service for their car. More

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Prompt Recall service Kenn had me checked in quickly. Estimated time was about an hour, but was in and out in less time than estimated, very much appreciated! Kenn had me checked in quickly. Estimated time was about an hour, but was in and out in less time than estimated, very much appreciated! More

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Great experience Mike and Kenn make a great team. I would recommend them to any of my friends and family.. they are very helpful in explaining everything to you .. i Mike and Kenn make a great team. I would recommend them to any of my friends and family.. they are very helpful in explaining everything to you .. i will always book one of them for my car More

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Fast and great service Kenn and mike are the best, I bring my car in, it’s fixed fast and right every time, I recommend getting your car serviced with kenn, mike or Samantha Kenn and mike are the best, I bring my car in, it’s fixed fast and right every time, I recommend getting your car serviced with kenn, mike or Samantha 👍 More

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BEST SERVICE DEPARTMENT Ken Olsen is by far the best service writer I have ever dealt with. will always recommend ken and Gosch ford Temecula. thank you for the great service Ken Olsen is by far the best service writer I have ever dealt with. will always recommend ken and Gosch ford Temecula. thank you for the great service! More

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ken olson Ken has been my service rep. since 2013. He always has a smile for me and knows me by my name. He explains every thing in detail and is very experie Ken has been my service rep. since 2013. He always has a smile for me and knows me by my name. He explains every thing in detail and is very experienced. He in a word "GREAT"If I could give him a rating higher than a five it would be a 10!! He stayed an hour past his lunch to make sure my service was complete. I love this service center. Everyone always greets me even though they are not working with me, that includes the repair men. More

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Phenomenal Service from Mr. Kenn Olson If you ever go to this dealership you must ask for Mr. Olson! He did an amazing job fixing the leaks on my transmission. I took this vehicle to two If you ever go to this dealership you must ask for Mr. Olson! He did an amazing job fixing the leaks on my transmission. I took this vehicle to two different ford dealerships in San Diego and both failed to correct the issue. One dealership took the vehicle for a week but did not correct the problem. Gosch Temecula took it for couple of days and boom everything is corrected. Mr. Olson was so on point and very professional. He explained what the problem was and the process of how they corrected it. Thank you Ford Family and Hooyah to the service team!! More

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