Ken Moran
Ken Moran at Volkswagen of Naples
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Ken Moran

Warranty Administration Manager

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

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4.4
9 Reviews
4.4

9 Reviews

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9 Reviews of Ken Moran

July 29, 2024

Dealership Rating
Employee Rating

Always a great experience at Volkswagen of Naples, Joe Oliver has been taking care of me for years but everyone there is incredible! More

by alexlambert11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2024

Volkswagen of Naples responded

Thank you Alex for your purchase and for the 5 stars! Joe Oliver is amazing to work with. He knows the process and knows how to efficiently guide his customers through. Delivering the car and the experience is Joe's ultimate goal. Enjoy your beautiful new VW!

September 29, 2023

Dealership Rating
Employee Rating

Andrew made sure my visit was fast and effortless! From the top to the bottom the VW service department does a great job! More

by DLITTLE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Williams, Alyssa Franks , Andrew Nash

Sep 29, 2023

Volkswagen of Naples responded

Thank you for trusting your vehicle to us for your service needs and for the 5 stars! We greatly appreciate your business!

September 27, 2023

Dealership Rating
Employee Rating

Came in for my first service and Alyssa took care of me and did a great job. My car was ready to go within 1 hour More

by MARRIAGAR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Franks, Patti Lowe

Sep 28, 2023

Volkswagen of Naples responded

Thank you for your feedback and for the 5 stars! We try our hardest to get you back on the road as quickly as possible.

September 21, 2023

Dealership Rating
Employee Rating

Excellent service and the people working at VW are so nice. Satisfied customer! Will renew lease More

by COLETTEBERINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Williams, Alyssa Franks

Sep 26, 2023

Volkswagen of Naples responded

Thank you for trusting your car to us for your service needs! We greatly appreciate your business!

September 02, 2023

Dealership Rating
Employee Rating

I hate this dealership. Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in More

by MFOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 01, 2023

Dealership Rating
Employee Rating

Very helpful service, there was no confusion during my visit to the dealership and everything was taken care of efficiently and effectively More

by EMERSONVU7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Williams, Alyssa Franks , Cal Jarbo

April 12, 2023

Dealership Rating
Employee Rating

Great service, sales. Second purchase. My sales consultant (Mike Sarovich) was very easy to work with. Mike was able to find the right car at the best price point. More

by Car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2023

Volkswagen of Naples responded

Thank you for your 2nd purchase with us and for your feedback! We are very proud of our team at VW of Naples and certainly Mike Sarovich is a solid member of the team. Enjoy your new VW!

September 16, 2019

Dealership Rating
Employee Rating

Lease turn in Well I went out of my way to fix some "dents and scratches" from my lease inspection that totaled over $900.00. I had them fixed and paid for, turned More

by Brittany Hates VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Williams , Agustin De Spirito, Jeff Houser, Alex Lambert, Bryan Perez

April 03, 2019

Dealership Rating

Great experience Went into dealership 1 and 1/2 hour before closing. The process of purchasing takes awhile. We test drove, and purchased an Audi Q7. Every step of More

by Liz612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Williams , Keith Ahearn, Gage Leal, Juanpi Sapiencia, I may not know everyone.

Apr 10, 2019

Volkswagen of Naples responded

Liz612, thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your Q7! We are so glad to hear that you enjoyed working with our team on your purchase. It's all about the experience at this store! We hope you will enjoy your new Q7 for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

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