Ken Mercer

Ken was outstanding! He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. He was patient, listened to my needs, and worked diligently with Rob Lee to figure out a way forward regarding the finances to make everything work. There was never any pressure from Ken, only sincerity and genuine willingness to help. I would absolutely recommend buying a vehicle from Ken and company! More

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Buying a car after an accident, we were totally stressed. Then we found Ken! He listened to our situation and concerns. He determined our needs, emailed his suggestions, talked to us on the phone, then made Then we found Ken! He listened to our situation and concerns. He determined our needs, emailed his suggestions, talked to us on the phone, then made "the" appointment. Ken eased us through the process and was patient with us "70-somethings". Every person we came into contact with at the dealership was friendly and spoke. We will go back! More

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Great experience. Smooth transaction. Sales person Ken, very professional and knowledgeable. Answered all questions and made the transaction easy and stress free. No Smooth transaction. Sales person Ken, very professional and knowledgeable. Answered all questions and made the transaction easy and stress free. No hesitation to highly recommend. More

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Planning to buy a second car Saturday from Ken because of being so helpful and friendly. being so helpful and friendly. More

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Everyone was very professional, attentive, and polite! I appreciated all the information on the vehicle that was provided too! I appreciated all the information on the vehicle that was provided too! More

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Ken Mercer does an awesome job and always gets the deal done. Best dealership around! done. Best dealership around! More

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Ken was great to work with. We were able to settle on a detailed price quote via email and phone before our appointment, which was strictly honored. Ken was able to provide a qu We were able to settle on a detailed price quote via email and phone before our appointment, which was strictly honored. Ken was able to provide a quote that provided better value than quotes obtained from four other Honda dealerships. At our appointment, Ken took our daughter (the vehicle is for her) and us on a thorough test drive, allowing her to drive under local and highway conditions while patiently explaining and demonstrating the vehicle’s features to her. By the time of our appointment, the new vehicle that we had discussed had been sold. Ken worked to find a comparable vehicle and have it driven from a sister dealership and detailed while we completed the paperwork. Ken did a great job working with the rest of the excellent team to provide a stress-free, no pressure buying experience. Ken was friendly, knowledgeable, and respectful. He clearly recognized that obtaining her first car was an important time for our daughter. He treated her with kindness and patience (using his Dad skills), asking questions to make sure that she was happy with the vehicle and fully prepared to drive it off the lot. Our daughter is thrilled with her new car. Ken is a true professional. We are considering buying a new car for us later this year and will contact Ken at that time. Bryan was a pleasure to work with on the finance side. He clearly explained the options, answered all our questions, and was respectful of our final decisions. We also appreciate that Bryan took the time to personally present the documentation for the car’s glove compartment to our daughter and explain it to her; he recognized that this was a big moment for her. Overall, we think this is how a car buying experience should be. More

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Ken was accommodating, patient and pleasant to work with. He explained all features and services expertly. He explained all features and services expertly. More

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Ken was awesome! He worked with us to find the perfect vehicle! 10 out of 10! He worked with us to find the perfect vehicle! 10 out of 10! More

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Ken has been so lovely to work with. he helped us get into the van of our dreams! he helped us get into the van of our dreams! More

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