Ken Mercer
Ken Mercer at Heritage Honda Westminster

Ken Mercer | Page 12

Sales Associate - Call Me Direct - 410-840-5359

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

Contact Me
5.0
162 Reviews

A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.

Dealership Experience

5 yrs, 6 mos

Specialties & Trainings

100% Honda Trained - 100% Dealer Rater Trained

5.0

162 Reviews

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162 Reviews of Ken Mercer

March 26, 2022

Dealership Rating
Employee Rating

Everyone was friendly. Chloe was great to work with. She was juggling multiple clients but I never felt neglected. Other associates stepped up to help along the way. Great More

by Tylersmith823
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Warehime , Adam Barnes, Chloe Ford

Mar 29, 2022

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2022

Dealership Rating
Employee Rating

Ken made buying the car I wanted easy and enjoyable. Got exactly what I was looking for at a good price. Thanks again. More

by garrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Tsang

Mar 24, 2022

Heritage Honda Westminster responded

Hi Garrett, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

March 05, 2022

Dealership Rating
Employee Rating

Ken and Gregg both went above and beyond to help us out and get the SUV that we absolutely love and need! Will definitely be going back in the future and telling friends and family to see them when looking More

by Gooding1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith

Mar 07, 2022

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2022

Dealership Rating
Employee Rating

Overall experience was great, they gave me what I wanted and wasn't pushy about selling me something that I didn't want. Ken Mercer was awesome. More

by Ajamu99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Tsang

Feb 23, 2022

Heritage Honda Westminster responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

February 17, 2022

Dealership Rating
Employee Rating

Ken mercer was a great salesman to work with! Joan Figuereo Was very nice & honest. However Adam Barnes was needless to say awful to work with. I work in sales & I also understand what his job is More

by Tyler Lisa
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joan Figuereo , Adam Barnes, Jared Wright

Feb 19, 2022

Heritage Honda Westminster responded

Hello Tyler, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 01, 2022

Dealership Rating
Employee Rating

I'm not a fan of salesmen or car dealerships, but Ken Mercer and the Team at Heritage Honda Westminster where Awesome to work with and made the process seamless. Ken took the time to find out what I was More

by kathy_anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee , Rob Long

Feb 03, 2022

Heritage Honda Westminster responded

Hi Kathy, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 23, 2022

Dealership Rating
Employee Rating

Ken was great no BS, and excellent customer service. I was in and out of the dealership in under 2 hours. I will purchase from here again. More

by GZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Heritage Honda Westminster responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Westminster! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2022

Dealership Rating
Employee Rating

This is my second purchase from Heritage Westminster. Ken was excellent at taking the time to show me all the new features available today! He was a great listener to what I wanted and didn't waste time tryi More

by christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Smith, Robert Lee , Warren Tsang

Jan 17, 2022

Heritage Honda Westminster responded

Hi Christine, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 11, 2022

Dealership Rating
Employee Rating

Ken was incredibly helpful and responsive to my need, throughout the entire sales process. We found the exact car I was looking for at a fair price. I highly recommend Heritage Honda over other dealershi More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Wright

December 14, 2021

Dealership Rating
Employee Rating

Ken and the team at Heritage Honda Westminster went above and beyond to make sure I was satisfied with my new Honda. Ken took the time to answer all of my questions promptly. He made sure the process was smo More

by Traceycavey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Heritage Honda Westminster responded

Hi Traceycavey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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