Ken Mercer | Page 12
Sales Associate - Call Me Direct - 410-840-5359
Heritage Honda Westminster
580 Baltimore Blvd
Westminster, MD 21157
A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.
Read moreDealership Experience
5 yrs, 6 mos
Specialties & Trainings
100% Honda Trained - 100% Dealer Rater Trained
162 Reviews
Write a Review162 Reviews of Ken Mercer
March 26, 2022
Everyone was friendly. Chloe was great to work with. She was juggling multiple clients but I never felt neglected. Other associates stepped up to help along the way. Great Chloe was great to work with. She was juggling multiple clients but I never felt neglected. Other associates stepped up to help along the way. Great experience. More
Other Employees Tagged: Jason Warehime , Adam Barnes, Chloe Ford
March 05, 2022
Ken and Gregg both went above and beyond to help us out and get the SUV that we absolutely love and need! Will definitely be going back in the future and telling friends and family to see them when looking and get the SUV that we absolutely love and need! Will definitely be going back in the future and telling friends and family to see them when looking for a vehicle!!!!! My husband was very impressed with everything they both did and that is very hard to do. Thank you both so very much for helping us, never stop doing what you do and being who you are. More
Other Employees Tagged: Gregg Smith
February 21, 2022
Overall experience was great, they gave me what I wanted and wasn't pushy about selling me something that I didn't want. Ken Mercer was awesome. and wasn't pushy about selling me something that I didn't want. Ken Mercer was awesome. More
Other Employees Tagged: Warren Tsang
February 17, 2022
Ken mercer was a great salesman to work with! Joan Figuereo Was very nice & honest. However Adam Barnes was needless to say awful to work with. I work in sales & I also understand what his job is Joan Figuereo Was very nice & honest. However Adam Barnes was needless to say awful to work with. I work in sales & I also understand what his job is. When I walked in he had my monthly payment all most doubled from where I began. I find that very disrespectful when He knows I do this for a living. He was very pushy and wouldn't take no for an answer & wasted my time trying to sell me something when I told him I couldn't afford. Also told me I would have to comeback to get my tags, I told him with my schedule I would be busy. He proceeded to say "busy with 6 cars on the lot". I did not enjoy working with Adam. More
Other Employees Tagged: Joan Figuereo , Adam Barnes, Jared Wright
February 01, 2022
I'm not a fan of salesmen or car dealerships, but Ken Mercer and the Team at Heritage Honda Westminster where Awesome to work with and made the process seamless. Ken took the time to find out what I was Mercer and the Team at Heritage Honda Westminster where Awesome to work with and made the process seamless. Ken took the time to find out what I was looking for and helped me find the SUV I really wanted. Never tried to talk me into something else. While picking out the add-ons for my new CR-V Ken was very honest when I asked for his opinion. Unfortunately with the shortage of vehicles out there, it was a little bit of a waiting game but Ken kept in touch with me on a regular basis. Once my CR-V arrived he spent time going over all the new features, helped me set them up if needed and also helped me pair my phone. I would highly recommend Heritage Honda Westminster and Ken Mercer. More
Other Employees Tagged: Robert Lee , Rob Long
January 15, 2022
This is my second purchase from Heritage Westminster. Ken was excellent at taking the time to show me all the new features available today! He was a great listener to what I wanted and didn't waste time tryi was excellent at taking the time to show me all the new features available today! He was a great listener to what I wanted and didn't waste time trying to sell me something I did not want! I highly recommend them. I was treated with respect and patience. Every single person was extremely professional. I never felt rushed or pressured. I look forward to having my service done here in the future. More
Other Employees Tagged: Gregg Smith, Robert Lee , Warren Tsang
January 11, 2022
Ken was incredibly helpful and responsive to my need, throughout the entire sales process. We found the exact car I was looking for at a fair price. I highly recommend Heritage Honda over other dealershi throughout the entire sales process. We found the exact car I was looking for at a fair price. I highly recommend Heritage Honda over other dealerships in the area. They offered fair pricing, with excellent customer service and no arbitrary mark-ups. More
Other Employees Tagged: Jared Wright
December 14, 2021
Ken and the team at Heritage Honda Westminster went above and beyond to make sure I was satisfied with my new Honda. Ken took the time to answer all of my questions promptly. He made sure the process was smo and beyond to make sure I was satisfied with my new Honda. Ken took the time to answer all of my questions promptly. He made sure the process was smooth and as fast as possible. He made sure I was informed about my car’s arrival and all of the features once it arrived. I would recommend him and the team to all of my friends and family. I am very happy with my purchase . More
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