Ken Mercer | Page 11

Ken Mercer was excellent! The dealership experience was speedy and pleasant. Vehicles are fairly priced. Well worth the drive to Westminster. The dealership experience was speedy and pleasant. Vehicles are fairly priced. Well worth the drive to Westminster. More

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Ken was so great to work with. He kept me informed every step of the way after I ordered my CRV. Excellent communication and service! He kept me informed every step of the way after I ordered my CRV. Excellent communication and service! More

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I had a great satisfaction with the services provided during my purchase of 2022 Honda HR-V EX AWD during my purchase of 2022 Honda HR-V EX AWD More

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Great Service! my wife and i found some one who help us buy a car and not a sales men. my wife and i found some one who help us buy a car and not a sales men. More

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Ken was very by easy to work with, he made the whole experience a pleasurable one. experience a pleasurable one. More

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Found a used car that I liked at a distant Honda Dealership. You never know how these things are going to work out, but to my pleasant surprise Ken and the whole team at Heritage Honda of Westminst Dealership. You never know how these things are going to work out, but to my pleasant surprise Ken and the whole team at Heritage Honda of Westminster made buying a vehicle easy and straightforward. I was late to my appointment, and Ken and company stayed till nearly 11pm closing out the deal, saving me another long trip out from Northern VA. I would recommend working with Westminster if given the option. More

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Ken was wonderful to work with! He was very knowledgeable about the vehicle we ended up purchasing. He made sure we found something that worked for our family. He was not pushy and He was very knowledgeable about the vehicle we ended up purchasing. He made sure we found something that worked for our family. He was not pushy and he was extremely easy to work with. Highly recommend!! More

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I bought my last 2 Hondas at Heritage. Both were excellent cars which is why I came back to Heritage. Both were excellent cars which is why I came back to Heritage. More

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If you are like any normal person, buying a car tends to be a love/hate experience. You love getting getting a new car, but hate being sold what you don't want, get less then what you wanted/needed for you be a love/hate experience. You love getting getting a new car, but hate being sold what you don't want, get less then what you wanted/needed for your trade-in, having to take whatever rate the finance department gives you. The experience here was the all the love with none of the hate! Everyone was courteous from the moment I walked in. Ken was fantastic at finding me what I wanted, and never tried to sell me something I didn't. I got way over what I expected for my trade-in. If that wasn't enough, Warren found me multiple rates, even up to the point that I was signing the papers and another rate came in that saved me a couple more dollars. The team at Heritage managed to get my payment below what I expected including getting an extended warranty! I cannot overstate how great it was buying my first new car at Heritage. More

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Professional and clean with helpful and courteous staff. Made the process of buying a car painless Made the process of buying a car painless More

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