Ken Kassenbrock

Always helpful particularly in the maintenance department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. More

by ifreda Verified Customer Verified Customer

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Easy experience ! We had a great car buying experience at Tom Wood Nissan! Ken Kassenbrock, Jeff Altman and the whole Tom Wood Crew were a pleasure to work with. Jeff We had a great car buying experience at Tom Wood Nissan! Ken Kassenbrock, Jeff Altman and the whole Tom Wood Crew were a pleasure to work with. Jeff stayed late with us on a Friday night and we returned Monday to seamlessly purchase the vehicle, everything was ready and set up for us! More

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Not happy with how the service department handled this visit We were told the recall parts were in when appointment was made. when my daughtered Dropped the car off, she was told not all parts were in and had We were told the recall parts were in when appointment was made. when my daughtered Dropped the car off, she was told not all parts were in and had to leave the car at the dealer or sign a waiver in order to get the car back. They did give us a loaner but I was upset that they didn't relay this information prior to the visit. I'm still unhappy over the whole situation. More

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Very pleased customer From start to finish our car leasing process was easy and convenient! We were treated like family from the entire Tom Wood Nissan staff but especially From start to finish our car leasing process was easy and convenient! We were treated like family from the entire Tom Wood Nissan staff but especially Ken Kassenbrock and Kevin Winebar. If you are looking to buy or lease a vehicle this is the place you want to be. More

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