Ken Kassenbrock
Ken Kassenbrock at Tom Wood Nissan

Ken Kassenbrock | Page 2

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Tom Wood Nissan

4150 E 96th St
Indianapolis, IN 46240

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Ken Kassenbrock

April 18, 2025

Dealership Rating
Employee Rating

Adrian was very helpful and service was great as usual. I have purchased 5 Nissans here and serviced all here as well. Lifetime customer! More

by mrl1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Henderson, Dan Griffey

Apr 18, 2025

Tom Wood Nissan responded

Thank you for your loyalty and support! We're delighted to hear that Adrian provided great service at Tom Wood Nissan. We look forward to serving you again in the future!

April 12, 2025

Dealership Rating
Employee Rating

Always helpful particularly in the maintenance department. I have been with Tom Wood for 7 years and have been very satisfied with the service. Katie is the best in the service department. More

by ifreda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie in Service.

Apr 14, 2025

Tom Wood Nissan responded

Freda, we're delighted to hear that you've had such a positive experience with our maintenance team at Tom Wood Nissan over the years. Katie and the rest of our staff truly appreciate your kind words!

November 14, 2017

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Employee Rating

Easy experience ! We had a great car buying experience at Tom Wood Nissan! Ken Kassenbrock, Jeff Altman and the whole Tom Wood Crew were a pleasure to work with. Jeff More

by ljsingle10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Altman

Nov 17, 2017

Tom Wood Nissan responded

It’s always good to hear we’re liked, and that we do a good job. We take great care to make sure our pre-owned vehicles will make their new owners happy. We’re happy you’re one of them.

November 02, 2017

Dealership Rating

Not happy with how the service department handled this visit We were told the recall parts were in when appointment was made. when my daughtered Dropped the car off, she was told not all parts were in and had More

by Karen
Recommend Dealer
No
Nov 20, 2017

Tom Wood Nissan responded

I'd like the opportunity to resolve this issue, please reach out to me at your earliest convenience at (317) 688-6000 or Ken_Kassenbrock@tomwood.com. Sincerely, Ken Kassenbrock, General Manager at Tom Wood Nissan

October 28, 2017

Dealership Rating
Employee Rating

Very pleased customer From start to finish our car leasing process was easy and convenient! We were treated like family from the entire Tom Wood Nissan staff but especially More

by Munseypriami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Winebar

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