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Ken Delk
420 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
21 yrs, 7 mos
Industry Experience
21 yrs, 7 mos
Specialties & Trainings
Corporate Sales Coordinator
420 Reviews
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420 Reviews of Ken Delk
June 04, 2021
Very professional, polite, friendly, feels like family. They answered all my questions to my satisfaction. I definitely will recommend this dealership to my friends and family. family. They answered all my questions to my satisfaction. I definitely will recommend this dealership to my friends and family. More
by screwdriver
Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick
May 28, 2021
The team that sold us our car was fantastic. John Caruso, in particular, was knowledgable, patient and a delight to work with. Highly recommend them. in particular, was knowledgable, patient and a delight to work with. Highly recommend them. More
by M in Lakewood
Other Employees Tagged: John Caruso, Ian Filo
May 14, 2021
They had the convertible I wanted. Nothing more to say, but I have to in order to reach the 25-word minimum. An easy and satisfying transaction all around. but I have to in order to reach the 25-word minimum. An easy and satisfying transaction all around. More
by tombendycki
Other Employees Tagged: Mike Niedzwiecki
Verified CustomerMay 06, 2021
We were in a hurry to get a car, and Ken Delk helped get us the perfect car. He facilitated a swift and easy delivery. And the" Genis (Justin)" made sure everything was in good order before we left us the perfect car. He facilitated a swift and easy delivery. And the" Genis (Justin)" made sure everything was in good order before we left More
by Tom
Other Employees Tagged: Robert Strecker , Justin Niedzwiecki
April 28, 2021
I purchased my first BMW, and was thrilled with the excellent customer service, communication, and responsiveness throughout the buying process. Efficient delivery experience. Highly recommend! excellent customer service, communication, and responsiveness throughout the buying process. Efficient delivery experience. Highly recommend! More
by lmarice
Other Employees Tagged: Justin Niedzwiecki
April 20, 2021
This is our third BMW from this dealership. This time, we needed a new car in a hurry. Ken helped us find the perfect vehicle and facilitated a quick and professional delivery. Justin the "Genius" made we needed a new car in a hurry. Ken helped us find the perfect vehicle and facilitated a quick and professional delivery. Justin the "Genius" made sure that we were fully informed and confident when we drove away. More
by Nancy
April 10, 2021
What I great experience buying a car at BMW of Westlake. Everyone was super friendly and knowledgeable. The all took their time with me to make sure I understood the process and everything about my new M4 Everyone was super friendly and knowledgeable. The all took their time with me to make sure I understood the process and everything about my new M440i coupe. Justin did a great job of showing me how all the features and functions worked which was great because some are a little complicated. Overall a great experience for a fantastic new car More
by Jgschroeder59
Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki
April 03, 2021
Ken and Justin were fantastic as I picked up my Fleet company vehicle. In the past dealers aren’t very customer centric with these car programs - however due to my positive experience, I would definitel company vehicle. In the past dealers aren’t very customer centric with these car programs - however due to my positive experience, I would definitely buy a personal car based on the level of service received. Thanks! More
by Heidi
Other Employees Tagged: Justin Niedzwiecki, I also spoke to Robert on the phone beforehand and he was very helpful!
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