Ken Delk | Page 13

We have had several experiences with BMW dealers in We have had several experiences with BMW dealers in north east Ohio that were subpar. A colleague then suggested BMW of Westlake…. Which turned out t We have had several experiences with BMW dealers in north east Ohio that were subpar. A colleague then suggested BMW of Westlake…. Which turned out to be well worth the 45 minute drive from our home. Ken was fantastic…. Professional, pleasant, informative, organized and most importantly straight forward. The entire purchase experience was great... This is the BMW dealership of the area you are looking for. More

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As an out of state customer, Ken was great to work with. He did an awesome job consistently communicating with us the status of the car. He did an awesome job consistently communicating with us the status of the car. More

by POULOSM Verified Customer Verified Customer

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Best customer experience of my life to do business with BMW Westlake, Oh Never will Shop or buy a vehicle from an other enterprise. Thank you. BMW Westlake, Oh Never will Shop or buy a vehicle from an other enterprise. Thank you. More

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This was my first experience with BMW and I want to thank Ken for being a great salesman. He was not pushy at all! I knew what I wanted and he laid all the numbers out for me and told me the best way to save Ken for being a great salesman. He was not pushy at all! I knew what I wanted and he laid all the numbers out for me and told me the best way to save. He was very patient when explaining everything. Britney was also very informative about the amazing services BMW offers which made me want to purchase my car even more! I forgot the mans name in finance and insurance but he was also amazing. Not pushy or overly aggressive about selling extra warranties. Just over all a great experience! Definitely recommend Westlake BMW, great people, service, and cars. More

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very responsive and organized. didn't try to sell anything we didn't need. just guided us through our decision and were interested in our needs. anything we didn't need. just guided us through our decision and were interested in our needs. More

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Very professional, polite, friendly, feels like family. They answered all my questions to my satisfaction. I definitely will recommend this dealership to my friends and family. family. They answered all my questions to my satisfaction. I definitely will recommend this dealership to my friends and family. More

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The team that sold us our car was fantastic. John Caruso, in particular, was knowledgable, patient and a delight to work with. Highly recommend them. in particular, was knowledgable, patient and a delight to work with. Highly recommend them. More

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They had the convertible I wanted. Nothing more to say, but I have to in order to reach the 25-word minimum. An easy and satisfying transaction all around. but I have to in order to reach the 25-word minimum. An easy and satisfying transaction all around. More

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Bmw of west lake really went above and beyond. I cannot thank Ken and Adam enough, they made the process so easy and simple. Love my new car! thank Ken and Adam enough, they made the process so easy and simple. Love my new car! More

by SSINITO Verified Customer Verified Customer

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We were in a hurry to get a car, and Ken Delk helped get us the perfect car. He facilitated a swift and easy delivery. And the" Genis (Justin)" made sure everything was in good order before we left us the perfect car. He facilitated a swift and easy delivery. And the" Genis (Justin)" made sure everything was in good order before we left More

by Tom Verified Customer Verified Customer

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