Ken Brown

Ken was very attentive. Service was fairly quick. Work complete looks to be well done so far. Coffee in the waiting area could improve. The vanilla coffee option tasted very Service was fairly quick. Work complete looks to be well done so far. Coffee in the waiting area could improve. The vanilla coffee option tasted very artificial. It was tough to drink black. More

by Nick.gero Verified Customer Verified Customer

Report | Print

To many surveys. If I didn’t like the service at Family Ford I wouldn’t be doing business there. That’s the only survey you need. If I didn’t like the service at Family Ford I wouldn’t be doing business there. That’s the only survey you need. More

by brenda.savage Verified Customer Verified Customer

Report | Print

Service department knowledgeable and helpful. Technician skilled and qualified.service done in expected time Very helpful Technician skilled and qualified.service done in expected time Very helpful More

by DAN@JARMOCFARMS.COM Verified Customer Verified Customer

Report | Print

Charged a lot of money to do nothing but an oil change. Cleared for codes for the engine light and it came back on when I went home. The paperwork says they filled all fluids but my coolant is empty and so Cleared for codes for the engine light and it came back on when I went home. The paperwork says they filled all fluids but my coolant is empty and so is the washer fluid. They told me the car was on empty so they couldn't take it out for a drive but it had a quarter of a tank when I dropped it off and it still has the quarter of a tank when I picked it up. Will not be back. More

by Casper_and_rilee Verified Customer Verified Customer

Report | Print

Thanks for your business. It’s my first time in Enfield CT . Hope I can back again It’s my first time in Enfield CT . Hope I can back again More

by Valentinapapeko Verified Customer Verified Customer

Report | Print

I really enjoyed the service coming out to my house. And then when I needed more work on the car, they picked up the car fixed it and delivered it back to me. It was so convenient that I will definitely And then when I needed more work on the car, they picked up the car fixed it and delivered it back to me. It was so convenient that I will definitely use the service again. The service manager was awesome also… She was so pleasant and informative More

by drakeydrake Verified Customer Verified Customer

Report | Print

Easy to get convenient time for service and everything is done on time. I like taking my car in because they have a good record history of all service done and know what is needed. done on time. I like taking my car in because they have a good record history of all service done and know what is needed. More

Report | Print

When i'm for check engine light, they told me what the problem was.And took care of it problem was.And took care of it More

by eugene.flowers1 Verified Customer Verified Customer

Report | Print

Yes, you guys have been treating us very well. We are going to keep giving you business because you’re doing a very good job helping us out. We are going to keep giving you business because you’re doing a very good job helping us out. More

by brucerburgeron Verified Customer Verified Customer

Report | Print

Very professional and friendly service department. Work was done quickly! Family Ford is an excellent dealership for both sales and service! Work was done quickly! Family Ford is an excellent dealership for both sales and service! More

by kadillon56 Verified Customer Verified Customer

Report | Print