Ken Brown
Ken Brown at Family Ford of Enfield
Refer Me

Ken Brown

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.7
496 Reviews
4.7

496 Reviews

Write a Review

496 Reviews of Ken Brown

December 14, 2024

Dealership Rating
Employee Rating

Good service provide by skilled techs. Also device techs customer focused. Agnes’s is the best More

by PKADISH645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2024

Dealership Rating
Employee Rating

Professional, courteous, and went out of their way to make sure that I wasn’t without my vehicle longer than was required. More

by Gig4923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Kim Moore

Dec 08, 2024

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2024

Dealership Rating
Employee Rating

Wonderful people, excellent service, good to work with, they know their "stuff" So glad we found them!! More

by dee.paradis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers

Dec 08, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 25, 2024

Dealership Rating
Employee Rating

The best dealership around l have been buying Ford vehicles from family Ford for at least 20 years More

by JAMESMCARD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Family Ford of Enfield responded

James, Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 23, 2024

Dealership Rating
Employee Rating

This is a very well put togethe dealership It has a warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and sal More

by CHRYSLERMB300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

Nov 23, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2024

Dealership Rating
Employee Rating

Courteous, professional, communicates well with what is needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always More

by BlueLady '07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2024

Dealership Rating
Employee Rating

Ken is the best, by keeping me informed and is always a pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. More

by EBAGRASSHOPPER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 19, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Ken was able to help, and we hope to see you again!

November 15, 2024

Dealership Rating
Employee Rating

The people are very friendly and the people are very easy to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always k More

by CHRYSLERMB300
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 15, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 14, 2024

Dealership Rating
Employee Rating

Have been going there for many years and never had a problem. Service Department is Awesome and they have some really good Experienced Techs More

by Craig Comfry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Nov 14, 2024

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 08, 2024

Dealership Rating
Employee Rating

I appeared on a very busy Monday morning without an appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any bet More

by BlueLady '07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our crew. We truly appreciate the fantastic five-star review. It has been our pleasure serving you over the years.

1
...

Dealership Inventory (215 Vehicles)

new 2024 Ford Bronco car, priced at $96,935
2024 Ford Bronco
new
Green Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford F-150 car, priced at $42,995
2022 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $61,160
2024 Ford F-150
new
JS exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $48,900
2024 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $65,467
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford Edge car, priced at $30,995
2022 Ford Edge
used
Burgundy Velvet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive