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Ken Brown
Ken Brown at Family Ford of Enfield
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Ken Brown

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
436 Reviews
4.7

436 Reviews

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436 Reviews of Ken Brown

June 25, 2024

Dealership Rating
Employee Rating

I feel I can always put my trust in Family Ford of Enfield. Have been a customer since 2011. More

by ENAID
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Larouche, Billy Genereux, Agnes Pusztai, William McGowan

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Jun 25, 2024

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 20, 2024

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Very professional, courteous service. Easy process from making the appointment through getting the work done. More

by ATLA
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Recommend Dealer
Yes
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Jun 22, 2024

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 13, 2024

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Family Ford Service department has exceeded my expectations when they handled by Maverick recall! From adding an oil change to how they strived to inform me every step of the way. The gentleman More

by Rachel O
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Jun 13, 2024

Family Ford of Enfield responded

Thank you for the kind words for our service department, Rachel! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 10, 2024

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Great service in the repair shop mechanics are great specially Patrick Dewey very knowledgeable thank you Enfield Ford. More

by NeilTammaro
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Dewey

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Jun 10, 2024

Family Ford of Enfield responded

Neil, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2024

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They got me in quickly and price was very reasonable. Very happy with work and level of service More

by FRANKIE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Jun 03, 2024

Family Ford of Enfield responded

Thank you, Frankie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

May 23, 2024

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Best ford dealer in CT. Salesman Jorge Suarez is knowledgeable in all Ford features and products. Highly recommended. More

by j.cortez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Jorge Suarez, Billy Genereux, Agnes Pusztai, Rick Gordon , Karina Sarat

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May 29, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that Jorge had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 22, 2024

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Dealership is awesome. they treat people with respect and go out of their way for uou More

by ROSEMARYGAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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May 29, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review, Rosemary! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

May 22, 2024

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As always the service at Family Ford was top notch! They were pleasant to work with and very timely with the service. More

by csferr7759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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May 29, 2024

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 18, 2024

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Employee Rating

No problems. Easy checkin. Finished my car a called me within a timely manner. All done. More

by lucillefurey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 20, 2024

Family Ford of Enfield responded

Thanks, Lucille, for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

May 15, 2024

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Friendly and very helpful. My third buy and will return for another purchase. Truly appreciate the “Family” atmosphere. More

by emoncevicius2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Greg Ayers

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May 15, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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