Ken Brown

Good service provide by skilled techs. Also device techs customer focused. Agnes’s is the best Also device techs customer focused. Agnes’s is the best More

by PKADISH645 Verified Customer Verified Customer

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Professional, courteous, and went out of their way to make sure that I wasn’t without my vehicle longer than was required. make sure that I wasn’t without my vehicle longer than was required. More

by Gig4923 Verified Customer Verified Customer

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Wonderful people, excellent service, good to work with, they know their "stuff" So glad we found them!! they know their "stuff" So glad we found them!! More

by dee.paradis Verified Customer Verified Customer

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The best dealership around l have been buying Ford vehicles from family Ford for at least 20 years vehicles from family Ford for at least 20 years More

by JAMESMCARD53 Verified Customer Verified Customer

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This is a very well put togethe dealership It has a warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and sal warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and salesmen. More

by CHRYSLERMB300 Verified Customer Verified Customer

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Courteous, professional, communicates well with what is needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always informs me of days/times available for service and progress of the appointment. More

by BlueLady '07 Verified Customer Verified Customer

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Ken is the best, by keeping me informed and is always a pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. More

by EBAGRASSHOPPER Verified Customer Verified Customer

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The people are very friendly and the people are very easy to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always k to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always keep informed about the work being done on my car. Ken has always been very professional when I have dealt with, as well as the other service agents. More

by CHRYSLERMB300 Verified Customer Verified Customer

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Have been going there for many years and never had a problem. Service Department is Awesome and they have some really good Experienced Techs problem. Service Department is Awesome and they have some really good Experienced Techs More

by Craig Comfry Verified Customer Verified Customer

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I appeared on a very busy Monday morning without an appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any bet appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any better than that in my book. I appreciate the Service Tech Writers and Mechanics to keep my vehicle in tip top safe shape. For an "elder 70's female" Family Ford has always been my family from my beloved Mustang to the behemoth Explorer. If necessary, in the future to replace my vehicle, I will definitely some to Family Ford, because the Service Dept has been honest, professional and not condescending. Treated with professionalism and courtesy. More

by BlueLady '07 Verified Customer Verified Customer

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