Kelwin Castillo | Page 2

Kelwin had outstanding customer focus I really feel that Volvo Prestige truly cares about their customer Volvo Prestige truly cares about their customer More

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I have dealt with Kelwin for my service on my Polestar 2 and have had no issues with any service. Pick up and drop off were stress free. and have had no issues with any service. Pick up and drop off were stress free. More

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I've been very pleased with Prestige Volvo since the purchase of my V60 CC two years ago. My salesman, Ryan Wasik was very knowledgeable about Volvos, was fair in negotiation, and it was an overall gre purchase of my V60 CC two years ago. My salesman, Ryan Wasik was very knowledgeable about Volvos, was fair in negotiation, and it was an overall great experience. Since then its been a great experience servicing my car at Prestige with service agents, Tami, Bob, and Kelwin's pleasant greetings and constant communication on the status of service of my car. Highly recommend this dealership. More

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Having a car service at Prestige Volvo is a great experience. It is a first class service provided by customer service people, technician who does great job on the car and people who provides the rid experience. It is a first class service provided by customer service people, technician who does great job on the car and people who provides the ride. They are very friendly and provide the best customer service. More

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The employees at Prestige Volvo dealership were very friendly, knowledgeable and responsive. They promptly answered all of my questions and were very helpful. I will recommend Prestige Volvo to anyone friendly, knowledgeable and responsive. They promptly answered all of my questions and were very helpful. I will recommend Prestige Volvo to anyone who is looking for help with their car. More

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I was greeted by a professional, friendly, advisor, Kelwin. He explained the maintenance service included as well as the optional tire rotation. He ensured I was aware of the comfortable waiting are Kelwin. He explained the maintenance service included as well as the optional tire rotation. He ensured I was aware of the comfortable waiting area. Set realistic timeframe and informed me when car was almost ready allowing time to process payment and paperwork while car was being brought out. It was quite busy and service director was focusing the advisor on other things needing attention. Kelwin completed his tasks with me while also acknowledging other requests maintaining professional composure. Great experience. Was definitely worth the 50 minute ride to get there More

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I think that Prestige did an outstanding job in helping me through this process. Car, coming off lease and best alternative was to purchase. me through this process. Car, coming off lease and best alternative was to purchase. More

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This has to be hands down my best dealership experience ever! I have leased/own ( Maserati , BMW, Cadillac , Mercedes to name just a few) Not one of those dealerships can compare. As you come to Volvo Hano ever! I have leased/own ( Maserati , BMW, Cadillac , Mercedes to name just a few) Not one of those dealerships can compare. As you come to Volvo Hanover everybody is welcoming and happy and there is this vibe of energy and everyone is being engaged. I have never seen such a team driving together to assist their customers. It doesn't feel stiff like some dealerships . This whole experience from start to finish was fun and painless. From finding the vehicle we wanted, coming to an amazing deal ( especially with the craziness of economy today) with honesty and transparency . Nicole and Tina were so helpful, knowledgeable responsive, and thoughtful( even surprised my kids with swag the day of our pickup). Amazing team of people what a pleasure! More

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Great service, Nicole stayed in communication and made sure to follow up. Would highly recommend. sure to follow up. Would highly recommend. More

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We had such a wonderful experience getting a car with Michael at Prestige Volvo. He was very knowledgeable, courteous, and just a pleasure to work with. We are so happy with our car (he found us the perf Michael at Prestige Volvo. He was very knowledgeable, courteous, and just a pleasure to work with. We are so happy with our car (he found us the perfect fit for our needs!) and even happier to be working with a dealer we really feel we trust and can rely on. More

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