Kelvin Swinson
Kelvin Swinson at Coastal Kia
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Kelvin Swinson

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
209 Reviews

Kelvin is a Wilmington, NC native and local graduate of E.A. Laney High School. He has been on Pat Koballa’s winning team since 2001. Kelvin has extensive automotive dealership experience including Finance Manager, Internet Manager, Service Advisor and Service Manager. He enjoys walking and reading when he is not busy at work exceeding his client’s expectations.

Dealership Experience

23 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

Specialties & Trainings

Elite Sales Kia

Languages Spoken

English English

Employee Video

4.8

209 Reviews

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209 Reviews of Kelvin Swinson

November 07, 2024

Dealership Rating
Employee Rating

Kelvin was great at helping us purchase an additional vehicle. Thank you very much for your assistance. More

by ronnie21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

Coastal Kia responded

Thank you for mentioning our Product Specialist Kelvin Swinson by name. We are pleased to hear "Kelvin was great at helping us purchase an additional vehicle." Congratulations and enjoy! We appreciate the high marks and gracious compliments.

October 25, 2024

Dealership Rating
Employee Rating

Great showroom, good sales people, quick process and we are very happy with our Telluride. More

by stetne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Coastal Kia responded

Wonderful! Thank you for the five star review and high marks for our Product Specialist Kelvin Swinson. We love the feedback including, "great showroom, good sales people, quick process...." We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us.

September 23, 2024

Dealership Rating
Employee Rating

Always friendly and knowledgeable staff, regardless of which department I may need that day. No surprises or pressure to buy anything. More

by LAWARGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson, Marquita Best

Sep 23, 2024

Coastal Kia responded

Wonderful news. Thank you! We sincerely appreciate the high marks and gracious compliments. We appreciate the feedback including, "always friendly and knowledgeable staff regardless of which department I may need that day." We are here to help if you need us. Thanks again!

September 17, 2024

Dealership Rating
Employee Rating

The greatest car buying experience with Kelvin Swinson! This is my second Kia in a year so now we have two! Each time we felt no pressure to buy. Coastal Kia is a very comfortable setting. The service More

by jeffscales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Sep 18, 2024

Coastal Kia responded

Thank you for your loyalty and high marks! It was thoughtful of you to mention our Product Specialist Kelvin Swinson by name. He is a true ambassador for our customer service culture and it was kind of you to recognize his efforts. Thank you for the high recommendations too. Congratulations and enjoy!

September 12, 2024

Dealership Rating
Employee Rating

Kelvin treated me and my wife with respect and was very professional and friendly. You could tell he enjoyed working for Coastal Kia. More

by smcnamara62
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

Sep 12, 2024

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our Product Specialist Kelvin Swinson. Congratulations and enjoy! We are here if you need us.

September 05, 2024

Dealership Rating
Employee Rating

I had a wonderful experience at Coastal Kia. Kelvin Swinson made buying a car a pleasant experience. More

by KLEIGH723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

Sep 11, 2024

Coastal Kia responded

Great news! We are thrilled to hear our Product Specialist Kelvin Swinson exceeded your expectations. It is great to hear you enjoyed your experience. Thank you for choosing Coastal Kia! We are here if you need us.

September 03, 2024

Dealership Rating
Employee Rating

Kelvin was wonderful to work with, as was the rest of the team. We knew what we wanted and he was able to assist us with getting comfortable with all aspects of the transaction. More

by Mike McGuire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Coastal Kia responded

We appreciate the high marks and compliments for our Product Specialist Kelvin Swinson. Congratulations and enjoy. We are here if you need us.

August 30, 2024

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Employee Rating

The people at Kia are very knowledgeable, kind and helpful . We had a great experience . More

by steph.g.cartier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Coastal Kia responded

Thank you so much for recognizing so many of our team members with high scores! We sincerely appreciate the five star review and gracious comments. We are thrilled to hear you "had a great experience." We are here if you need us.

August 17, 2024

Dealership Rating
Employee Rating

Ever was very knowledgeable about the vehicle and very efficient in completing our sale. We appreciated the professionalism. More

by AMBLER.FAMILY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

Aug 18, 2024

Coastal Kia responded

Thank you! It was kind of you to mention our Product Specialist Ever by name. Congratulations and enjoy! We sincerely appreciate the high marks.

August 13, 2024

Dealership Rating
Employee Rating

Service Consultant was awesome! She kept me in the loop on progress being made to the service of my vehicle. More

by jeffscales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Coastal Kia responded

Thank you for the amazing service review. We appreciate the high marks and compliments for our team. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

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