Kelly McNichol | Page 24

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad you found our dealership clean and spacious. We appreciate your suggestion about having a separate customer waiting area and will certainly take it into consideration as we look for ways to improve our facilities. If you have any other suggestions or need further assistance, please feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We’re delighted to hear that you think of us as the best dealership with the best service. It’s wonderful to know that our team’s kindness made a positive impression on you. We’re thrilled that you love your Genesis and look forward to continuing to provide excellent service. If you need anything else or have any questions, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re thrilled to hear that John and the entire team provided you with helpful and pleasant service. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need any further assistance or have more questions, don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re delighted to hear that Neysha was polite, efficient, and went above and beyond to assist you. We’re proud to have her on our team and appreciate your kind words. If you need anything else or have any more questions, feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the service, though we apologize for the inconvenience with the app not updating the status of your vehicle. We’ll look into this issue to ensure it gets resolved. If you need any further assistance or have more concerns, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that you feel well cared for and that we’ve been able to address your questions and any issues with your car. Providing excellent customer service is our top priority, and we’re glad to know we’ve met your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re so glad to hear that you’re satisfied with our services and had a positive experience with us. Your satisfaction is our top priority, and we appreciate your kind words. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re thrilled to hear that you were very happy with the service and that our team went above and beyond for you. It’s our goal to provide prompt and exceptional service, and we’re glad we met your expectations. If you need anything in the future, we’re here to help! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We’re truly sorry to hear you’re moving away, but we’re honored to have had the opportunity to support you. If you ever find yourself back in the area, we’d be delighted to assist you again. Best of luck in Virginia, and if you need any help with your new dealership or have questions in the future, don’t hesitate to reach out. Safe travels! Warm regards, Michael Hill mhill@benzelbusch.com