Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung | Page 3

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.9
127 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

4.9

127 Reviews

Write a Review

127 Reviews of Kelly Hartung

July 31, 2026

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Employee Rating

Was able to get in when I needed to. They checked everything and were very thorough. Customer service was top notch. I left satisfied knowing my vehicle was in professional hands and I h More

by Audy97
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for your wonderful review! Our team is dedicated to providing top-notch customer service and ensuring that all of our clients leave satisfied and worry-free. We appreciate your trust in us to take care of your vehicle. Always here to go above and beyond for our customers.

July 23, 2026

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Service was on time, efficient and thorough. Kelly explained every thing and kept me informed of the progress. Easy, peasy. More

by gregsat
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Workmanship
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Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you so much for the positive feedback! We strive to provide timely and thorough service while keeping our customers informed every step of the way. We truly appreciate your business and look forward to serving you again in the future.

July 23, 2026

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Great service for a recall and the shuttle drivers were also great and with no waiting. More

by pbschill
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

Aug 08, 2026

Eau Claire Nissan responded

Thank you for your kind review! We pride ourselves on providing exceptional service and are thrilled to hear that you were satisfied with our recall process and shuttle drivers. Thank you for choosing our business!

July 22, 2026

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Mislead me. Told me it would be fixed ran worse after they fixed it. Took it back same day. They diagnosised it again and found other things wrong. It would have More

by JKHAKES
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 08, 2026

Eau Claire Nissan responded

Thank you for sharing your experience. We're sorry to hear how disappointed you are with the outcome of your vehicle's repair. We understand how frustrating it is to invest in repairs and then learn additional issues make further repairs impractical. Our goal is always to provide accurate information based on what is found during the diagnostic process, but we regret that your experience left you feeling misled. We'd appreciate the opportunity to review your repair history and discuss your concerns further. Please contact our service manager at your convenience so we can better understand what happened and address your concerns.

July 03, 2026

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We were provided very thorough service. Staff was courteous and friendly. Very good insight into options available. More

by stharmon19
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Miley

Jul 21, 2026

Eau Claire Nissan responded

Thank you for taking the time to leave such a positive review! We are thrilled that you had a great experience with our staff and were able to gain valuable insight into your options. We look forward to serving you again in the future.

June 15, 2026

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Very happy with service very professional. Kelly was awesome. Will return for service again.thank you.👍 More

by beckerbart
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Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for the kind review! We’re very happy to hear you were pleased with the service and found it professional. Kelly will really appreciate the shoutout. We look forward to seeing you again next time you need service—thanks for choosing us!

June 11, 2026

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I have gotten good service when I needed it. They fit my appointment in fast. More

by joansheriff
Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for your feedback! We’re glad we were able to get you in quickly and that you’ve had good service when you needed it. We appreciate your support and look forward to helping you again whenever you need us.

June 08, 2026

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Kelly Hartung has been there a long time. She is so knowledgeable and quick and friendly. The service work is top notch. And my vehicle service is done quickly. More

by ciaonoww
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you’ve had such positive experiences and that our team’s knowledge, friendliness, and efficiency stood out to you. We appreciate your continued trust in our service and look forward to helping you again in the future.

June 06, 2026

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Eau Claire Nissan does an excellent job every time. I love the option of waiting in the clean lobby or dropping off and using the free shuttle service. A+ job More

by csleep4s
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg , Brian Johnson

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the great review! We’re so glad to hear you consistently have excellent experiences with us and appreciate the convenience of our waiting area and shuttle service. We look forward to serving you again—A+ customers like you make it all worthwhile!

June 04, 2026

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Employee Rating

Great service. I would expect nothing less. We have purchased 7 vehicles here and have complete confidence in this dealership and service department. More

by jo858wi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for your continued trust and loyalty! We truly appreciate you choosing us for so many vehicles and are glad to hear you’ve consistently had great service and confidence in our team. We look forward to continuing to take care of you for many more years to come.

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