Keli Morin
Keli Morin at Family Ford of Enfield

Keli Morin

service manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.6
211 Reviews
4.6

211 Reviews

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211 Reviews of Keli Morin

June 25, 2025

Dealership Rating
Employee Rating

There was a recall on my 2025 Maverick hybrid AWD…a passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repai More

by doltsch
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore , Young technician? Tall with baseball cap?

Jun 25, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

June 25, 2025

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Courteous, professional and respectful of my time. Also gave ma a ride while my car was being worked on. More

by acayward
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 25, 2025

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 19, 2025

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Employee Rating

I never bought anything from YOU and maybe you should start looking at your applications for new employees who know what they are doing. There's my survey you asked for. Have a nice day More

by CWHALLEY7
Service Price Transparency
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Recommend Dealer
No
Jun 22, 2025

Family Ford of Enfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 13, 2025

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Excellent experience the entire way. From pick up to drop off, everyone was professional and courteous. Family Ford went above and beyond to make sure I was informed and involved during More

by IDAGILMORE
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 02, 2025

Dealership Rating
Employee Rating

Awesome improved staff and location ; customer since 1994 Agnes was top notch and went out of her way to please me as a customer Great service and knowledgeable staff I’m blessed ! More

by Siegel,Keith-author
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

May 29, 2025

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Im well satisfied with the service I received every time I come to have my vehicle done. More

by MIGUELDEJESUS4444
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

May 10, 2025

Dealership Rating
Employee Rating

I Love leasing my trucks from Enfeild Ford. I have been going there for 13yrs now and they have always treated me very well. Above and beyond. Nobody can beat their deals. More

by JUSTIN6474
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Greg Ayers , Andrew Mcneal/ sales 5 stars

May 10, 2025

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 09, 2025

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Employee Rating

Went in for an oil change, they kept me in the loop and completed in a timely manner. Also the staff was super accommodating to my two busy toddlers! More

by mcarone128
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

May 09, 2025

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

April 30, 2025

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Employee Rating

Agnes and everyone at family Ford are great. Always helpful and friendly. Agnes always has a smile on her face More

by DAVIDCLOCKER
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2025

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2025

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Employee Rating

They have great staff supporting the customer during and after the sale. Thank you great dealer More

by rlharrison1
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2025

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

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