Keith Mujica
Keith Mujica at Big Star Cadillac

Keith Mujica

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.7
197 Reviews
4.7

197 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Industry Experience

33 yrs, 8 mos

Languages Spoken

English English

197 Reviews of Keith Mujica

January 19, 2025

Dealership Rating
Employee Rating

Beautiful show room and very friendly staff. We felt very welcomed and appreciated. Very good experience. More

by M202SABO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 11, 2025

Dealership Rating
Employee Rating

I purchased my 2024 Cadillac lyric about six or seven months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement More

by CBEULAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 09, 2025

Dealership Rating
Employee Rating

Very informative and patient. Just a regular guy, didnt act like a car salesman. Grateful for his attitude and patience. Only complaint was I bought this car for my wife for Ch More

by JEFFANDLEITHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Parsons

Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words. If Mark has not already, expect him to reach out to regarding options that are available to upgrade the wheels.

December 27, 2024

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Employee Rating

Our representative was professional and knowledgeable about the vehicles. We had great car buying experience. More

by amortiz_99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 24, 2024

Dealership Rating
Employee Rating

Lisa Velasco did a fantastic job of accessing our needs and ensuring a smooth sales experience during a very busy time of year. She was extremely skilled at “assuming the sale” that we went ahead and purch More

by JLIGGETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 23, 2024

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Brand new car with issues they cannot seem to fix. I’ve brought this car and complained about the same issue 4 times. Unacceptable More

by COCOPEACH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ainsley Roark

Dec 24, 2024

Big Star Cadillac responded

hank you for your review. Our goal is to 'fix it right' the first time. There are a varity of reasons why this is not always possible and we apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your specific concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

December 23, 2024

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Employee Rating

Great customer service. Excellent Salesperson. This my 8th purchase and/or lease from Big Star. More

by AVONNEM73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 22, 2024

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Employee Rating

The visit was quick and seamless. The staff at Big Star were eager to assist and close the deal without being pushy. More

by FreddieGreen77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor

Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 22, 2024

Dealership Rating
Employee Rating

Big Star is a nice place. The staff is very friendly. We were greeted quickly. The car was spotlessly clean. More

by Craftingbyknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Purvis

Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 14, 2024

Dealership Rating
Employee Rating

I had such an amazing experience. The staff was extremely friendly, professional and helpful. Will definitely recommend to my family and friends. More

by lavergnehenry2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daisy Gutierrez

Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

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