Keith Mujica | Page 2

I have been in for service on numerous occasions, it has always been lean & stocked with plenty of snacks & drink options. The bathrooms are always clean also. The service on my car is always fast & accur always been lean & stocked with plenty of snacks & drink options. The bathrooms are always clean also. The service on my car is always fast & accurate. I will continue to invite my friends to share in the experience. More

by CHODGES003 Verified Customer Verified Customer

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Mauricio was very professional and responsive. I was able to complete my entire transaction over the phone and he delivered my car to San Antonio for me. First Class customer service. I was able to complete my entire transaction over the phone and he delivered my car to San Antonio for me. First Class customer service. More

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Great experience! Everything was done via phone & online. Was little more work with doing everything online, but it was better for me. Everything was done via phone & online. Was little more work with doing everything online, but it was better for me. More

by AJWILLIAMS1018 Verified Customer Verified Customer

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I had never purchased a vehicle from another state, but found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of th found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of the areas that I wanted so that I felt perfectly safe buying a vehicle I had not seen. She worked with service to get a couple of minor issues resolved, and in short, was an absolute professional. I could not ask for better treatment. More

by craignelsonhl Verified Customer Verified Customer

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Mark was fantastic and very attentive throughout the entire process. Even after the sale has been completed he’s been extremely helpful as I needed some additional work done on the vehicle. entire process. Even after the sale has been completed he’s been extremely helpful as I needed some additional work done on the vehicle. More

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The staff I dealt with were friendly and professional with an emphasis on customer service. That is a rare commodity these days and much appreciated. Our thanks to David, Angela, and Damy. with an emphasis on customer service. That is a rare commodity these days and much appreciated. Our thanks to David, Angela, and Damy. More

by tbird1492 Verified Customer Verified Customer

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Excellent customer service with exceptional attention to detail for the customer. They make you feel like family! detail for the customer. They make you feel like family! More

by emilianwhite Verified Customer Verified Customer

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George Castillo was very responsive and easy to work with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. More

by Bobby Jefferson Verified Customer Verified Customer

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Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. I love my Big Star family! They are amazing people. Everyday the same treatment. More

by JENNRYAN720 Verified Customer Verified Customer

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Superior customer service for online buyers. Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possi Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possible. Had the best experience with Mark selling me the car, he updated me every day with the status quo and even expedited the shipping for me. The car was in excellent condition and shiny like a 10 karat diamond at the time of delivery, Wish I would live closer and could use them for all services needed. I highly recommend Big Star Cadillac! More

by Arg36970 Verified Customer Verified Customer

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