Keith Mujica

I am very happy with my Escalade purchase from Big Star. Matthew Purvis is a great salesman! Very knowledgeable and we really enjoyed working with him. Matthew Purvis is a great salesman! Very knowledgeable and we really enjoyed working with him. More

by TINA38 Verified Customer Verified Customer

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Dealership sold me an XT5 2025 vehicle with very worn-out tires. Not happy customer worn-out tires. Not happy customer More

by edithcordero21 Verified Customer Verified Customer

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I have been in for service on numerous occasions, it has always been lean & stocked with plenty of snacks & drink options. The bathrooms are always clean also. The service on my car is always fast & accur always been lean & stocked with plenty of snacks & drink options. The bathrooms are always clean also. The service on my car is always fast & accurate. I will continue to invite my friends to share in the experience. More

by CHODGES003 Verified Customer Verified Customer

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Mauricio was very professional and responsive. I was able to complete my entire transaction over the phone and he delivered my car to San Antonio for me. First Class customer service. I was able to complete my entire transaction over the phone and he delivered my car to San Antonio for me. First Class customer service. More

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Great experience! Everything was done via phone & online. Was little more work with doing everything online, but it was better for me. Everything was done via phone & online. Was little more work with doing everything online, but it was better for me. More

by AJWILLIAMS1018 Verified Customer Verified Customer

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I had never purchased a vehicle from another state, but found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of th found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of the areas that I wanted so that I felt perfectly safe buying a vehicle I had not seen. She worked with service to get a couple of minor issues resolved, and in short, was an absolute professional. I could not ask for better treatment. More

by craignelsonhl Verified Customer Verified Customer

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The staff I dealt with were friendly and professional with an emphasis on customer service. That is a rare commodity these days and much appreciated. Our thanks to David, Angela, and Damy. with an emphasis on customer service. That is a rare commodity these days and much appreciated. Our thanks to David, Angela, and Damy. More

by tbird1492 Verified Customer Verified Customer

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Mark was fantastic and very attentive throughout the entire process. Even after the sale has been completed he’s been extremely helpful as I needed some additional work done on the vehicle. entire process. Even after the sale has been completed he’s been extremely helpful as I needed some additional work done on the vehicle. More

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Excellent customer service with exceptional attention to detail for the customer. They make you feel like family! detail for the customer. They make you feel like family! More

by emilianwhite Verified Customer Verified Customer

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George Castillo was very responsive and easy to work with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. More

by Bobby Jefferson Verified Customer Verified Customer

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