Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
173 Reviews
4.9

173 Reviews

Write a Review

173 Reviews of Keith Knowlson

June 02, 2025

Dealership Rating
Employee Rating

Great Service. Short wait to get my service completed. Thank you Al, Jeanne, Layne and Sam for all the help with answering my questions patiently and resolving the More

by CULLAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Al, Jeanne & Sam

Jun 02, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 30, 2025

Dealership Rating
Employee Rating

I highly recommend Spitzer for it's Sales & Service departments. I just purchased my second new car from Chris and he was awesome. The service after the sale is impeccable. I have worked with Keith in More

by MSUMMERS8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

May 31, 2025

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

May 28, 2025

Dealership Rating
Employee Rating

I originally leased my 2019 RDX for three years and later decided to purchase it outright with cash. While my experience during the lease period was positive, my relationship with the dealership declined sig More

by traydog23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel , Albert

May 29, 2025

Spitzer Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 27, 2025

Dealership Rating
Employee Rating

They are always very helpful and accommodating and friendly no matter what the issue is. More

by SHERRY_5808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Laura Colby

May 27, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2025

Dealership Rating
Employee Rating

Chris was a pleasure and easy to work with. Everything went smoothly. I will return. More

by MARKULYAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer, Laura Colby

May 26, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2025

Dealership Rating
Employee Rating

For our maintenance service it was good but was difficult to schedule as no one would answer the service department phone even after being transferred directly to it. This happens several times. More

by SEC244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

May 19, 2025

Spitzer Acura responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 13, 2025

Dealership Rating
Employee Rating

Easy to get service appointment and got me out of the shop in a timely manner. More

by ANNEAR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

May 13, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

May 10, 2025

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Professional and pleasant to work with. An outstanding, clean, and comfortable waiting area. Loaner cars are avaliable when neededm More

by porsini72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

May 10, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 05, 2025

Dealership Rating
Employee Rating

Always very accommodating with loaners & pleasant. Very happy with my service at Spitzer McMurray, PA. More

by RENEELINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Samantha

May 05, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 04, 2025

Dealership Rating
Employee Rating

Great service with timely and honest people who work there. Would recommend to anyone in the South Hills More

by cjani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Scott Guy , Albert Malone

May 04, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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