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Katie Lyons
Katie Lyons at Rallye Motors
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Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
364 Reviews

Dealership Experience

14 yrs, 11 mos

Industry Experience

14 yrs, 11 mos

4.8

364 Reviews

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364 Reviews of Katie Lyons

February 01, 2025

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Employee Rating

Makes me feel like I am part of the Rallye family. In I am a Rallye customer for 40+ years and she rates among the best More

by Patjil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2025

Rallye Motors responded

Thank you so much for your loyalty and kind words! We're honored to have you as part of the Rallye family for over 40 years, and we're thrilled to hear that your experience continues to be exceptional. We look forward to many more years of serving you!

January 28, 2025

Dealership Rating
Employee Rating

One thing I can say if there is an issue my service advisor Katie Lyons makes sure that the issue is taken care of immediately! IM VERY SATISFIED WITH ADVISOR & THE DEALERSHIP!!! More

by ALWAYSBECLEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Paladino , Noel from the loaner car department is Great as well ! Kind courteous .

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Jan 28, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Katie Lyons has been able to assist you promptly and ensure all your service needs are met. Your satisfaction is our top priority, and we're grateful for your trust in both Katie and the dealership. If you need anything else in the future, don't hesitate to reach out!

January 25, 2025

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Employee Rating

Friendly assistance and they advance their clients through the process expeditiously. They also have an extensive knowledge of their business, which leads to excellent customer satisfaction. More

by RLEMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli

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Jan 26, 2025

Rallye Motors responded

Thank you for the positive feedback! It’s great to hear that their expertise and efficiency make such a difference in the experience. Sounds like a fantastic team!

January 22, 2025

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Employee Rating

The appointment was seamless and my car was ready when promised. I would recommend Rallye service to all. More

by JAYW
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Rallye Motors responded

Thank you for the fantastic feedback! We're so glad to hear your appointment was seamless and that your car was ready as promised. We appreciate your recommendation and look forward to serving you again in the future!

December 28, 2024

Dealership Rating
Employee Rating

Bob Bianchi in sales and the entire service team are the very best in the business More

by Bigjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi, Ken Vachris, Vincent Vetere, Patrick Ripley

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Dec 28, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're so glad to hear that Bob Bianchi and our entire service team have exceeded your expectations. We truly appreciate your support and look forward to serving you again soon!

December 01, 2024

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Employee Rating

Always greeted with a smile! I have been a customer since 1989. I have been working with Jerry Sherry for a long time. I trust a car salesman! Amazing More

by RRLEVY57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry

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Dec 02, 2024

Rallye Motors responded

Thank you for being such a loyal customer since 1989! We're thrilled to hear you always feel welcome and trust Jerry Sherry. Your continued support means the world to us! We look forward to serving you for many more years to come!

November 28, 2024

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Employee Rating

Kelly is super professional, considerate and made me feel at home right away. This is my first experience with Rallye. Keep up the high touch and excellent client service. I highly recommend to my family More

by RYBAKSHARON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodni Teimourian

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Nov 29, 2024

Rallye Motors responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Kelly made you feel at home and provided such professional and considerate service during your first visit to Rallye. Your recommendation to family and friends means the world to us, and we’re committed to maintaining the high level of client service you experienced. Welcome to the Rallye family, and we look forward to serving you again in the future!

November 23, 2024

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Employee Rating

Service staff are extremely pleasant and understand the issues with the vehicle and clearly describe what they find and what needs to be done. More

by James B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ripley

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Nov 23, 2024

Rallye Motors responded

James, thank you for your kind words! We're so glad to hear that our service staff provided clear communication and addressed your vehicle’s issues thoroughly. We truly appreciate your feedback and look forward to assisting you again in the future!

November 20, 2024

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Employee Rating

Great service. Great staff. I would highly recommend Rallye Motors. Great experience every time I bring my car there. More

by queenzkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear you've had great experiences with us at Rallye Motors. We truly appreciate your recommendation and look forward to serving you again soon!

November 09, 2024

Dealership Rating
Employee Rating

Easy to make an appoitment, easy to get a loaner, excellent service, great communication. Highly recomed them. More

by PPANTELIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: N/A

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Nov 09, 2024

Rallye Motors responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience was smooth and that our team provided excellent service. We truly appreciate your recommendation and look forward to serving you again in the future!

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