Katherine Ayala
Katherine Ayala at Toyota of Downtown L.A.
Refer Me

Katherine Ayala

Customer Relations Manager

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.4
11 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.4

11 Reviews

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11 Reviews of Katherine Ayala

November 06, 2024

Dealership Rating
Employee Rating

Ben is awesome! !! Him and the finance team always take care of me when I buy Toyota More

by Carlos Pelayo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Toyota of Downtown L.A. responded

Thank you for your positive review! We’re thrilled to hear that Ben and our finance team have consistently taken great care of you at Toyota of Downtown L.A. We appreciate your loyalty and look forward to assisting you again for your next Toyota purchase! Sincerely, The Toyota of Downtown LA Team

October 07, 2024

Dealership Rating
Employee Rating

Great dilership. Friendly,fast, comfortable inside and very relaxing. Highly recomend to visit to buy your meat Toyota More

by Vlad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero

Oct 09, 2024

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Toyota of Downtown L.A. and found our dealership friendly and relaxing. We appreciate your recommendation and look forward to welcoming you back for your next Toyota purchase! Sincerely, The Toyota of Downtown LA Team

November 05, 2023

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Employee Rating

Good customer service, very nice people and they where able to help us get our cars. More

by vasquezmaritza2721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

July 07, 2023

Dealership Rating
Employee Rating

My initial response to the Toyota dealership of downtown la was great. The service personal was courteous and the sales manager Johnathan worked with my daughter on getting the best deal possible. As our ex More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Pelayo

Jul 12, 2023

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 15, 2023

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Employee Rating

Good actitud , excelente service , clean , good information , not any corcern at all , good prices , n love the coffe More

by Jessisol27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

January 16, 2023

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Employee Rating

Nice clean facility friendly staff good hospitality staff willing to work with you to fit your needs More

by DEXXMANN80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

January 11, 2023

Dealership Rating
Employee Rating

They were awesome and friendly helped me very much. . very kind, curtious over all great More

by Lanegriita37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

December 10, 2022

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Employee Rating

Everyone was extremely professional and knowledgeable. They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out th More

by Stephen.gran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2022

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

December 10, 2022

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Employee Rating

Had a wonderful experience. 10/10 got me in and out super fast! Thank you More

by SANTOSSTEPHANIE38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2022

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

October 15, 2022

Dealership Rating
Employee Rating

Excelente place for sale I am very happy is the best unication Aldo the people is very wonderful More

by Mireiliw13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

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