Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.

Maria Arroyo

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

Contact Me
4.3
114 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

114 Reviews

Write a Review

114 Reviews of Maria Arroyo

August 05, 2026

Dealership Rating
Employee Rating

I had such a great experience shopping for a car at Toyota downtiwn, thank you! More

by LUCILADUARTE28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Marcos Aguilar, Abraham Alvarado, Ervin Castellanos, Jose Garcia

Report | Print
Aug 05, 2026

Toyota of Downtown L.A. responded

Thank you for your kind words, Lucila! We’re delighted to hear you had a great experience shopping for a car at Toyota of Downtown L.A. We appreciate your feedback and hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

July 06, 2026

Dealership Rating
Employee Rating

Excellent service and friendly . Helped me look for the color I wanted. Earth was choen More

by Matsudam652
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Alex Anaya, Abraham Alvarado, Ervin Castellanos, Andrew Barnes, Ryan Betton, Moises Camorlinga

Report | Print
Jul 07, 2026

Toyota of Downtown L.A. responded

Thank you for your kind words! We're pleased to hear that you had an excellent experience with us at Toyota of Downtown L.A. and that our team was able to help you find the perfect Earth color for your vehicle. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

September 19, 2025

Dealership Rating
Employee Rating

Servicio al cliente en mantenimiento muy malos, dejan esperando mucho y ellos en grupo platicando More

by bigmagum7524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Anaya, Abraham Alvarado, Mitchell Carillo, Andrew Barnes, Carlos Diaz, Ryan Betton, Gilbert Chavira, Moises Camorlinga , Deon Blanco-Moore

Report | Print
Sep 20, 2025

Toyota of Downtown L.A. responded

Gracias por compartir su experiencia con nosotros. Entendemos su preocupación por el tiempo de espera para nuestro servicio de mantenimiento. Sus comentarios son valiosos y nos ayudan a mejorar. Le invitamos a contactarnos directamente en Toyota del Centro de Los Ángeles para que podamos abordar sus inquietudes de forma más directa. Agradecemos su comentario. Atentamente, The Toyota of Downtown LA Team

June 23, 2025

Dealership Rating
Employee Rating

Priscilla was very nice and professional. Didn’t get the car I wanted but I couldn’t say NO to a great deal! More

by Emdee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Priscilla

Report | Print
Jun 23, 2025

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback, Emdee! We’re thrilled to hear that Priscilla provided you with excellent service at Toyota of Downtown L.A. It’s great to know that you found a deal you couldn’t resist, even if it wasn't the initial car you were looking for. We appreciate your support and hope to see you again soon for any of your future automotive needs! Sincerely, The Toyota of Downtown LA Team

December 06, 2024

Dealership Rating
Employee Rating

Best dealer I have ever been to and best ADVISOR I know. Very responsible person More

by amalio.torres74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya, Abraham Alvarado, Amalio Torres

Report | Print
Dec 09, 2024

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience at Toyota of Downtown L.A. and that our advisor made a lasting impression. Your kind words truly motivate us to keep providing the best service possible. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

June 01, 2024

Dealership Rating
Employee Rating

Me atendieron muy bien muy amables las personas que trabajan ahí muy buen trabajo que hacen la señorita que me ayudo muy amable yo lo recomendaría para otras personas More

by CORPUS1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jun 04, 2024

Toyota of Downtown L.A. responded

¡Gracias por tu amable reseña! Nos alegra saber que recibiste un excelente servicio de nuestro equipo en Toyota of Downtown L.A. Nos esforzamos por brindar una experiencia excepcional a cada cliente, y nos alegra saber que lo logramos contigo. ¡Esperamos verte de nuevo pronto y gracias por recomendarnos! Sinceremente, The Toyota of Downtown LA Team

February 28, 2024

Dealership Rating
Employee Rating

Attentive and informative, work hard to get issue fixed. Walked me step by step process More

by Nekson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmie Saucedo

Report | Print
Mar 01, 2024

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

November 11, 2023

Dealership Rating
Employee Rating

For there being a whole bunch wrong with my car, I absolutely had a great experience. I had an 8am appointment and I was greeted by Maria. She was so helpful and made me feel at ease. She answered all More

by Madalynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2023

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us, Madalynne! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Nov 11, 2023

Madalynne responded

👍🏽

November 05, 2023

Dealership Rating
Employee Rating

Good customer service, very nice people and they where able to help us get our cars. More

by vasquezmaritza2721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Esperanza Romero, Nelson Villalta, Yeni Escalante, Ervin Castellanos, Olga Ulin , Brandon Johnson, Carlos Pelayo, Ricardo Rodriguez

Report | Print
Nov 07, 2023

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

November 03, 2023

Dealership Rating
Employee Rating

I didn’t have an appointment but Maria help me out. She was very helpful and informative. I got my car back in no time. More

by rosa.1.amaral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose "Fernando" Saavedra

Report | Print
Nov 07, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Rosa! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

1
2
...
12